Internet Retailer Support Center

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The Internet Retailer Support Center (IRSC) is a  CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites! Credit unions looking to expand their virtual channel marketplace will be able to shop and explore the offerings online as well as check project development status.

IRSC Account Executives work with CU*Answers clients to fulfill the necessary prerequisites to launch these mobile apps to the appropriate app stores for mobile devices.

Additionally IRSC has launched a new online member application process and has taken over project management for established virtual channel products such as CU*Answers’ self-service channel custom branding options.

Internet Retailer Support Center Products

   

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Internet Retailer Support Center products are now available to order in the store.

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Order these products online at the IRSC.

Updated
March 20, 2023

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »

Jan 4, 2023

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users.  Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »

Jan 4, 2023

Have You Heard About CU Info?

Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »

Jan 4, 2023

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions.  Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay?  Add banners or ads on the home screen menu. Have an event… Read more »

Jan 4, 2023