Internet Retailer Support Center

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The Internet Retailer Support Center (IRSC) is a  CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites! Credit unions looking to expand their virtual channel marketplace will be able to shop and explore the offerings online as well as check project development status.

IRSC Account Executives work with CU*Answers clients to fulfill the necessary prerequisites to launch these mobile apps to the appropriate app stores for mobile devices.

Additionally IRSC has launched a new online member application process and has taken over project management for established virtual channel products such as CU*Answers’ self-service channel custom branding options.

Internet Retailer Support Center Products

   

See what Internet Retailer Support Center has to offer!

Internet Retailer Support Center products are now available to order in the store.

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Order these products online at the IRSC.

Updated
March 20, 2023

Have You Heard About CU Info?

Have You Heard About CU Info?

Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »

Mar 9, 2023

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions.  Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay?  Add banners or ads on the home screen menu. Have an event… Read more »

Mar 8, 2023

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days Starting Wednesday, March 29th, any/all custom online forms in Request Center will be automatically deleted 30 days after they are marked “Completed”.  This automatic deletion of completed forms will become the retention policy moving forward. If your credit union wishes… Read more »

Mar 7, 2023

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »

Feb 28, 2023

MOP Manager, Available March 1st! Create and Maintain Your Own MOP Sites

MOP Manager, Available March 1st!  Create and Maintain Your Own MOP Sites

MOP Manager, Available March 1st!  Create and Maintain Your Own MOP Sites The Mobile Technologies Group is pleased to announce that, beginning March 1st, 2023, your credit union will have the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already… Read more »

Feb 24, 2023

Let Your Members Know About Winter Closings with Mobile Alerts, Powered by CU*Publisher

Let Your Members Know About Winter Closings with Mobile Alerts, Powered by CU*Publisher

As the months grow colder and the potential for winter storms increases, wouldn’t it be convenient to let your members know that specific branch locations will be closing?  Look no further than Mobile Alerts!  Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS…. Read more »

Feb 23, 2023

MOP Manager, Available March 1st! Create and Maintain Your Own MOP Sites

MOP Manager, Available March 1st!  Create and Maintain Your Own MOP Sites

MOP Manager, Available March 1st!  Create and Maintain Your Own MOP Sites The Mobile Technologies Group is pleased to announce that, beginning March 1st, 2023, your credit union will have the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already… Read more »

Feb 22, 2023

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days Starting Wednesday, March 29th, any/all custom online forms in Request Center will be automatically deleted 30 days after they are marked “Completed”.  This automatic deletion of completed forms will become the retention policy moving forward. If your credit union wishes… Read more »

Feb 22, 2023

It’s Me 247 Layout 2, Available March 1st! New Widget and Branding Options Available

It’s Me 247 Layout 2, Available March 1st!  New Widget and Branding Options Available

It’s Me 247 Layout 2, Available March 1st!  New Widget and Branding Options Available The Mobile Technologies Group is excited to announce the release of It’s Me 247 Layout 2 for credit unions!  This new layout offers widgets within online banking, including the card control widget, account summary widget, loan widget, link widget, list widget… Read more »

Feb 21, 2023