Internet Retailer Support Center

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The Internet Retailer Support Center (IRSC) is a  CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites! Credit unions looking to expand their virtual channel marketplace will be able to shop and explore the offerings online as well as check project development status.

IRSC Account Executives work with CU*Answers clients to fulfill the necessary prerequisites to launch these mobile apps to the appropriate app stores for mobile devices.

Additionally IRSC has launched a new online member application process and has taken over project management for established virtual channel products such as CU*Answers’ self-service channel custom branding options.

Internet Retailer Support Center Products

   

See what Internet Retailer Support Center has to offer!

Internet Retailer Support Center products are now available to order in the store.

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Order these products online at the IRSC.

Updated
March 20, 2023

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly?  No more waiting or emailing thanks to CU Info, powered by CU*Publisher.  With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »

Feb 20, 2023

MOP Manager, Available March 1st! Create and Maintain Your Own MOP Sites

MOP Manager, Available March 1st!  Create and Maintain Your Own MOP Sites

MOP Manager, Available March 1st!  Create and Maintain Your Own MOP Sites The Mobile Technologies Group is pleased to announce that, beginning March 1st, 2023, your credit union will have the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already… Read more »

Feb 17, 2023

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions.  Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay?  Add banners or ads on the home screen menu. Have an event… Read more »

Feb 16, 2023

It’s Me 247 Layout 2, Available March 1st! New Widget and Branding Options Available

It’s Me 247 Layout 2, Available March 1st!  New Widget and Branding Options Available

It’s Me 247 Layout 2, Available March 1st!  New Widget and Branding Options Available The Mobile Technologies Group is excited to announce the release of It’s Me 247 Layout 2 for credit unions!  This new layout offers widgets within online banking, including the card control widget, account summary widget, loan widget, link widget, list widget… Read more »

Feb 16, 2023

MOP Manager, Available March 1st! Create and Maintain Your Own MOP Sites

MOP Manager, Available March 1st!  Create and Maintain Your Own MOP Sites

MOP Manager, Available March 1st!  Create and Maintain Your Own MOP Sites The Mobile Technologies Group is pleased to announce that, beginning March 1st, 2023, your credit union will have the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already… Read more »

Feb 15, 2023

It’s Me 247 Layout 2, Available March 1st! New Widget and Branding Options Available

It’s Me 247 Layout 2, Available March 1st!  New Widget and Branding Options Available

It’s Me 247 Layout 2, Available March 1st!  New Widget and Branding Options Available The Mobile Technologies Group is excited to announce the release of It’s Me 247 Layout 2 for credit unions!  This new layout offers widgets within online banking, including the card control widget, account summary widget, loan widget, link widget, list widget… Read more »

Feb 14, 2023

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »

Feb 9, 2023

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days Starting Wednesday, March 29th, any/all custom online forms in Request Center will be automatically deleted 30 days after they are marked “Completed”.  This automatic deletion of completed forms will become the retention policy moving forward. If your credit union wishes… Read more »

Feb 9, 2023

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users.  Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »

Feb 6, 2023