We are thrilled to announce the brand-new CU*Answers Education team! The Education team is a department of experts dedicated to taking a credit union’s learning experience to the next level. Whether a credit union is looking for training, personalized support or other education resources, the Education team is here to guide them, every step of… Read more »
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2025 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 19th 8:30 AM ET Register… Read more »
Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE. Business retailers offering goods or services can finance loans for members and non-members alike… Read more »
Thinking of rewarding members with a bonus dividend or Loan interest Rebate? We can assist with your Bonus Dividend/Interest Rebate program. If you are interested in starting up a new bonus/rebate program, looking to enhance an existing program or curious to learn what this product is all about, Earnings Edge is ready to assist! Earnings Edge… Read more »
Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »
Join Lender*VP for our upcoming Conversation On Best Practices for Lending! Join your network peers for a discussion on lending practices in CU*BASE. This is a great opportunity to ask questions and share your processes, policies, tips and tricks, along with any other advice you might have! We hope you will join us for this collaborative event… Read more »
What is your credit union’s current retention plan for documents relating to denied applications? Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months. Relevant… Read more »
CU*Answers would like to introduce you to Strategic Income Solutions (SIS). Strategic Income Solutions invites you to learn about AI chat support for your credit union members! During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event… Read more »
CU*BASE Release 25.05 Online, Self-Processor, and Site-Four Release Date is May 18 Documents 25.05 Release Summary 25.05 New and Updated Tool Summary 25.05 Database Changes Summary Training Attend a release review webinar! Tuesday, May 13 @ 3:00 PM – 4:00 PM ET Click Here to Register! Beta Reports If you are interested in reviewing the beta… Read more »
1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too? With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking… Read more »
Take a look back at some important topics from the last half of November 2025! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
