We’re Looking to Expand Our Collections Services to New States!

***This announcement applies to credit unions who received the associated email.*** CU*Answers Collections Services are expanding! We are currently in the process of gauging interest from credit unions in several new states. Our collection agents use a member-based approach to not only collect delinquent payments, but also to work with members and create a plan to… Read more »

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share… Read more »

March Owner’s View Monthly Recap

Check out recent programming changes in the March 2026 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CBX and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »

Join Us for Asterisk Intelligence Week, May 4-7!

Join the Asterisk Intelligence team for query, dashboard, and data analytics training during Asterisk Intelligence Week! Between Monday, May 4th and Wednesday, May 6th, we will be hosting on-site training in Grand Rapids, Michigan, followed by a set of webinars on Thursday, May 7th. These courses will focus on tactical skill instruction, strategy discussion and training… Read more »

Reminder: Collections Services Pricing Increase Beginning June 1st, 2026

Thank you for being a valued Collections Services client! After careful consideration of our services and resource requirements, as well as a review of the market, we have decided that we need to make a slight adjustment to the cost of our services. Starting June 1st, 2026, we will be increasing our Collections Services to $3.75 per… Read more »

Join Lender*VP for a Conversation on Loan Payment Solutions

Conversations on Lending

Join Lender*VP for our upcoming Conversation On Loan Payment Solutions! Loan Payment Solutions via third-party providers have been a hot topic in the market. We invite you to collaborate with your network peers for a discussion on which loan payment solution provider they are using, what they like, what they don’t, and more. We hope you will… Read more »

Nominations Period Closed – 2026 CU*Answers Election

Per our Board Member handbook, this is official notification that the period for receiving nominations to fill seats on the CU*Answers Board of Directors has closed as of March 31, 2026. The CU*Answers Board of Directors met to set the final ballot for this year’s election. Ballots will be sent electronically to all owners during the week of… Read more »