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Cards & Payments News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Take a Look at the CU*Answers University Courses for May 

Take a Look at the CU*Answers University Courses for May

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Learn More

Join Us for the 2026 CU*Answers Leadership Conference! 

Join Us for the 2026 CU*Answers Leadership Conference!

Register for the 2026 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Register Now

Join Us for the 2026 Golf Outing as Part of Leadership Week! 

Join Us for the 2026 Golf Outing as Part of Leadership Week!

Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2026 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Use the button below to register now. Register Now

Custom Services New Name 

Custom Services New Name

2026 Education Catalog 

2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog

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Join Us for a Conversation On Instant Payments

Join Us for a Conversation On Instant Payments

The industry is abuzz about “instant payments” and the RTP® and FedNow® Service payment rails! Join us for another conversation about our projects around instant payments, including: Experiences from credit unions utilizing the FedNow® payment rail. Updates on the Send and Request for Payment functions. We will discuss Zelle® and P2P services. What are the next steps for credit unions… Read more »

Cards & PaymentsClient NewsConversations OnCU*Answers
May 11, 2026

Join Us for a Conversation On Plastics – ISOCUDTA

Join Us for a Conversation On Plastics – ISOCUDTA

Join us for a Conversation on Plastics as we explore ISOCUDTA! What can your credit union do with this data? Are you aware of all the features we support? During this session, we will discuss topics including: MCC rebate for debit cards MCC rebate for credit cards MCC Loan category rates Viewing card number on statements… Read more »

Cards & PaymentsClient NewsConversations OnCU*Answers
May 11, 2026

A Note from Cards & Payments: Update to Reversal/Recall Processing Fees for Payrailz Transactions

A Note from Cards & Payments: Update to Reversal/Recall Processing Fees for Payrailz Transactions

Attention Credit Unions Using Jack Henry Services Jack Henry has recently informed us of updates to the processing of payment reversals and recalls that are executed in connection with the use of Payrailz Digital Payments. Beginning May 1st, 2026, any reversal or recall request submitted by Payrailz users will include an applicable bank-imposed fee, which… Read more »

Cards & PaymentsClient NewsCU*Answers
Apr 27, 2026

A Note from Cards and Payments: Postage Fee Increase for Paymentus

A Note from Cards and Payments: Postage Fee Increase for Paymentus

Attention Paymentus Bill Pay Credit Unions Effective June 1st, 2026, Paymentus clients will see an increase to bill pay postage fees. The current rate of $0.0651 will increase to $0.0903. This is due to an increase in postage prices from the USPS. This price increase will be reflected on your invoice starting in July 2026…. Read more »

Cards & PaymentsClient NewsCU*Answers
Mar 6, 2026

Join Us for a Conversation On Plastics – Online Credit Cards

Join Us for a Conversation On Plastics – Online Credit Cards

Are you ready to expand your credit card options and have access to your accounts on CBX? If the answer is Yes (and why wouldn’t it be) then let’s get to work on it! Our partners are excited to be able to offer all of our credit unions what they call pass through access options to… Read more »

Cards & PaymentsClient NewsConversations OnCU*Answers
Feb 17, 2026

A Note from Cards and Payments: Paymentus P2P Per Transaction Costs

A Note from Cards and Payments: Paymentus P2P Per Transaction Costs

Attention Credit Unions Using Paymentus P2P Beginning April 2026, any/all credit unions using Paymentus for P2P transactions will see a cost of $0.681 per P2P transaction included on monthly invoices. This update will be reflected beginning with your May invoice. If you have any questions, please contact the Cards & Payments team.

Cards & PaymentsClient NewsCU*Answers
Feb 16, 2026

Join Us for a Conversation On Plastics – Online Credit Cards

Join Us for a Conversation On Plastics – Online Credit Cards

Are you ready to expand your credit card options and have access to your accounts on CBX? If the answer is Yes (and why wouldn’t it be) then let’s get to work on it! Our partners are excited to be able to offer all of our credit unions what they call pass through access options to… Read more »

Cards & PaymentsClient NewsConversations OnCU*Answers
Feb 13, 2026

Join Us for a Conversation On Instant Payments

Join Us for a Conversation On Instant Payments

The industry is abuzz about “instant payments” and the RTP® and FedNow® Service payment rails! Join us for another conversation about our projects around instant payments, including: Experiences from credit unions utilizing the FedNow® payment rail. Updates on the Send and Request for Payment functions. We will discuss Zelle® and P2P services. What are the next steps for credit unions… Read more »

Cards & PaymentsClient NewsConversations OnCU*Answers
Feb 9, 2026

Join Us for a Conversation On Instant Payments

Join Us for a Conversation On Instant Payments

The industry is abuzz about “instant payments” and the RTP® and FedNow® Service payment rails! Join us for another conversation about our projects around instant payments, including: Experiences from credit unions utilizing the FedNow® payment rail. Updates on the Send and Request for Payment functions. We will discuss Zelle® and P2P services. What are the next steps for credit unions… Read more »

Cards & PaymentsClient NewsConversations OnCU*Answers
Feb 5, 2026

A Note from Cards and Payments: Price Increase for Jack Henry Products

A Note from Cards and Payments: Price Increase for Jack Henry Products

Attention Credit Unions Using Jack Henry Services Jack Henry has informed us that they will be implementing a pass-thru fee increase of 5% for iPay Business Bill Pay, as well as licensed services and products including iPay and Payrailz (Bill Pay, A2A and P2P). For more details, please refer to the the following PDFs: Pricing… Read more »

Cards & PaymentsClient NewsCU*Answers
Feb 4, 2026
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New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More

Collections Roundtable

Collections Roundtable

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. Have any collection-related questions or topics you’d like to discuss? We welcome you to share these during the roundtable event! Use the button below to register now. Register Now

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of April 2026! View Topics

Shop Now at the CU*Answers Online Store.

CBX Updates

The next CBX updates are currently scheduled for:

Online/Partner CUs
26.05  May. 17, 2026 (Sunday)
Self Processing CUs
26.05  

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  • A Note from Cards & Payments: Update to Reversal/Recall Processing Fees for Payrailz Transactions
  • Don’t Forget: CBX Release 26.05 is Arriving Soon!
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  • Arriving with CBX 26.05: New Password Settings for CBX
  • Arriving with CBX 26.05: New Password Settings for It’s Me 247 & BizLink 247
Join Us for the 2026 Golf Outing as Part of Leadership Week!

Join Us for the 2026 Golf Outing as Part of Leadership Week!

Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2026 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Use the button below to register now. Register Now

Join Us for the 2026 CU*Answers Leadership Conference!

Join Us for the 2026 CU*Answers Leadership Conference!

Register for the 2026 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Register Now

Take a Look at the CU*Answers University Courses for May

Take a Look at the CU*Answers University Courses for May

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Learn More

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