Changes for Your Operations Team Coming with CU*BASE 22.05 – Join the Webinar for a Detailed Look!

ATTENTION SELF PROCESSING CREDIT UNION OPERATIONS AND LEADERSHIP TEAMS

Big changes are coming for your Operations team with the 22.05 release!  Join us on either April 19 or April 27 to find out what’s coming and what you should do now to get ready.

What’s changing?

In 2017 (yes, it’s been that long already!) we transitioned the CU*BASE menu system to a new tools-based database with searchable, organizable navigation. Now, almost 5 years later, it’s hard to remember a time in which we weren’t using tools to accomplish our daily tasks.

With the success of the CU*BASE tools implementation, it’s now time to match our Operator Edition (OPER) to these tools and rules! We’re very excited to bring you the culmination of our shared efforts across our teams here at CU*Answers, both developers and operators alike, in the new Operator Edition tools database.

This database allows users to easily navigate through the tools used for daily tasks, search for tool titles and keywords, use shortcuts to access individual or groups of tools, use pre-built run-sheet groupings to make daily tasks faster and easier, organize favorite tools, and assign authority to users using the familiar and modern interface shared with CU*BASE GOLD.

This change will also require a new employee security structure specifically for operators and other staff who need to be able to access OPER tools.

What do I need to do now?

Attend one of the upcoming webinars, where we’ll show how the new features work, and discuss the day-to-day changes you’ll see. You’ll have a couple decisions to make, and we’ll provide resources to assist with the preparation you’ll need to do to be ready for day one.  Click the button below and select your preferred date and time from the drop-down tab on the registration page.

Tuesday, April 19

1:30 PM – 2:30 PM ET

Wednesday, April 27

1:30 PM – 2:30 PM ET

Register Today

Who should attend?

Anyone on your team who ever accesses operations and configurations via the existing OPER menus should attend, as well as anyone responsible for maintaining employee security settings and assigning access to tools.

We hope to see you then!  In the meantime, if you have questions on how our Ops teams are working with the new features, contact Jeff Miller, CU*Answers Assistant Vice President of Operations and Business Development, at jmiller@cuanswers.com.

CU*Answers and InvestiFi Presentation Recap – Investment Options for Members via Online Banking

CU*Answers and InvestiFi Presentation Recap – Investment Options for Members via Online Banking

Seamlessly integrated into your digital banking platform, InvestiFi empowers members with the freedom to buy, sell and hold investments. With InvestiFi, your credit union can help members build a financially secure future while keeping their membership and assets within your financial institution. If you missed the recent webinar hosted by CU*Answers and InvestiFi, or if you… Read more »

May 17, 2024

SSAE SOC 1 Reports Now Available

SSAE SOC 1 Reports Now Available

CU*Answers has completed its SSAE-18 SOC 1 audits for Fiscal Year 2023. You can download the reports here: CU*BASE Application Processing and Managed Hosting Services System CU*BASE Development System Network Management Services System As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and your auditors to request or download… Read more »

May 17, 2024

Give Your Business Members Faster Access and Branding Options with BizLink 247 Mobile App 7.0

Give Your Business Members Faster Access and Branding Options with BizLink 247 Mobile App 7.0

Designed for your business members, BizLink 247 Mobile App 7.0 introduces widgets for faster access to account summary, card and loan payment information.  BizLink 247 Mobile App 7.0 also introduces MACO and RDC to your business members, located in their business mobile app.  All of these can branded and managed by your credit union via… Read more »

May 17, 2024

Create and Maintain Your Own MOP Sites with MOP Manager

Create and Maintain Your Own MOP Sites with MOP Manager

Have you heard about MOP Manager?  This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »

May 16, 2024

Join Lender*VP for Two Events as We Place the Spotlight on Underwriting Codes and Lending Reports!

Join Lender*VP for Two Events as We Place the Spotlight on Underwriting Codes and Lending Reports!

Lender*VP recently hosted a Conversation on Loan Application Withdrawals, and we’ve received feedback from attendees interested in learning more about underwriting codes and loan reports.  Based on this response, we have scheduled two follow-up events for May and June.  We invite you to join us and learn more about these topics! Click the buttons below… Read more »

May 16, 2024

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

With the new BizLink 247 your credit union now has the option for self-service access to make updates.  This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »

May 14, 2024