Get to Know the Integrated Technologies Team – Meet Samantha Seume

Allow me to introduce myself: my name is Samantha Seume and I am the Assistant Manager of the EFT Programming Team.  I’ve been part of the CU*Answers team for over 15 years.  I started my career at CU*Answers in the Quality Control department and transitioned to Programming in 2015.  Our team consists of nine programmers and one EFT business analyst.

The EFT team is responsible for all interfaces for electronic funds transactions.  We support existing platforms and develop new ones for ATM, debit and credit transactions.  We work closely with multiple vendors and the SettleMINT team to ensure our credit unions provide successful, secure and efficient card interactions with their members.  I love being a part of the CU*Answers family and I am excited for what the future holds for us.

Have questions or want additional information regarding Electronic Fund Transfers?  I can be contacted at: sseume@cuanswers.com.

CU*Answers and InvestiFi Presentation Recap – Investment Options for Members via Online Banking

CU*Answers and InvestiFi Presentation Recap – Investment Options for Members via Online Banking

Seamlessly integrated into your digital banking platform, InvestiFi empowers members with the freedom to buy, sell and hold investments. With InvestiFi, your credit union can help members build a financially secure future while keeping their membership and assets within your financial institution. If you missed the recent webinar hosted by CU*Answers and InvestiFi, or if you… Read more »

May 17, 2024

SSAE SOC 1 Reports Now Available

SSAE SOC 1 Reports Now Available

CU*Answers has completed its SSAE-18 SOC 1 audits for Fiscal Year 2023. You can download the reports here: CU*BASE Application Processing and Managed Hosting Services System CU*BASE Development System Network Management Services System As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and your auditors to request or download… Read more »

May 17, 2024

Give Your Business Members Faster Access and Branding Options with BizLink 247 Mobile App 7.0

Give Your Business Members Faster Access and Branding Options with BizLink 247 Mobile App 7.0

Designed for your business members, BizLink 247 Mobile App 7.0 introduces widgets for faster access to account summary, card and loan payment information.  BizLink 247 Mobile App 7.0 also introduces MACO and RDC to your business members, located in their business mobile app.  All of these can branded and managed by your credit union via… Read more »

May 17, 2024

Create and Maintain Your Own MOP Sites with MOP Manager

Create and Maintain Your Own MOP Sites with MOP Manager

Have you heard about MOP Manager?  This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »

May 16, 2024

Join Lender*VP for Two Events as We Place the Spotlight on Underwriting Codes and Lending Reports!

Join Lender*VP for Two Events as We Place the Spotlight on Underwriting Codes and Lending Reports!

Lender*VP recently hosted a Conversation on Loan Application Withdrawals, and we’ve received feedback from attendees interested in learning more about underwriting codes and loan reports.  Based on this response, we have scheduled two follow-up events for May and June.  We invite you to join us and learn more about these topics! Click the buttons below… Read more »

May 16, 2024

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

With the new BizLink 247 your credit union now has the option for self-service access to make updates.  This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »

May 14, 2024