ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS With the 17.03 Release of CU*BASE, we will be sunsetting the WCalendar and WMail Tools. As support for both WCalendar and WMail development was suspended several years ago, with this release we will now be removing them from CU*BASE menus and screens. This means that the following options will… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Arriving March 19th, the New Navigation system will bring many exciting new features to CU*BASE! The 17.03 release will allow you to Search for Tools, sort them alphabetically, and even set up lists of favorite tools tied to individual Employee IDs. It’s a bold new take on the CU*BASE… Read more »
Activating Smart Messages Watch this video to find out how to activate Smart Messages, a feature that allows you to use online banking to promote your products and services! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
AuditLink recently published a White Paper release detailing the Consumer Financial Protection Bureau’s consent order against Navy Federal Credit Union. This consent order followed allegations relating to how the credit union communicated with members, as well as how they handled member account access. This documentation also presents tips for reviewing system configurations. For a complete… Read more »
ATTENTION AUDITLINK DAILY LOG MANAGEMENT CLIENTS Join us on Wednesday, January 18 2:00 – 2:30 PM ET Join your peers in a session geared towards current AuditLink Daily Log Management clients as we discuss daily expectations, procedures, follow up, and tasks related to log management. This session is useful for both well-seasoned staff as a… Read more »
Join our FREE Webinar Sessions! Active Beta Webinars run from January 12 through May 25 All classes are 3:00 – 3:30 PM ET Click on the dates below to register for each session Please provide your name and email address when prompted EFT Portfolio Dashboard: January 12 Loan Risk Score Analysis: January 19 Rate Analysis… Read more »
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, January 17 2:00 PM – 2:30 PM ET Outbound Support – An Xtend Center Service Let Xtend help… Read more »
We’re putting on a contest for credit unions participating in the Mobile Banking Contest! ENTER FOR A CHANCE TO WIN AN APPLE WATCH* Winning the Share & Win Contest guarantees your credit union a winning member during the Mobile Banking Contest! How to Enter: Promote the Mobile Banking Contest on your website, social media, emails,… Read more »
It’s About Investing in Your Future! And we are making that investment; if your credit union signs up before January 31, 2017, My Virtual StrongBox will pay a portion of your cost for Premium packages! This means you get… $1000 implementation fee (a savings of $2000) $300 a month for license/storage (a savings of $1200… Read more »
Approving a Membership Application Watch this video to find out how to approve a membership application that someone submits online. Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
June 18, 19 & 20, 2019
Designed for CEOs and senior credit union leaders from all CU*BASE clients, the CU*Answers Leadership Conference provides a unique opportunity to get together with your peers and hear CU*Answers’ vision for our partnership during the coming year. We hope you will join us for what always proves to be a fun, energizing and inspiring time together!
Register Today!
Has your credit union purchased ITMs or other Self-Service Kiosks? Are you utilizing tablets as part of your member experience? Maybe you… Tell Us!
The Client Services and Education Team now supports extra hours for our credit unions, from 7:30 AM ET until midnight!
