Asterisk Intelligence Week

Hosted by the CU*Answers Asterisk Intelligence team, the events held during this week cover data analytics and data warehousing solutions. The 4-day series of training and strategy sessions include a mix of in person and online web-based options.

Take one session, two sessions, or take all four, the choice is up to you!

Join Us in 2019 for Query, Dashboard, and Data Analytics Training!

Winter February 18 – 21
Spring May 13 – 16
Summer August 12 – 15
Winter December 2 – 5

Metro North Federal Credit Union

The AI week was amazing. The small classroom size assisted in allowing for a very open forum. All questions were answered in depth and the instructors were happy to ensure a complete grasp of the tools. They took time to answer our specific needs and I came out of the situation with many queries that I needed already built. It was very educational.

Deanna Koen

Affinity Credit Union

If I could describe Asterisk Intelligence Week with one word, it would be data. As we continue to push into the digital age and beyond as an industry, understanding our members by using the data at our fingertips is vital for not only our survival but our flourishment! With this data, we begin to understand our members and can target them with products and services that would be beneficial to them. Furthermore, the data will help us streamline our costs, identify weak points, and provide us insights that would otherwise be lost.

 

The Asterisk Intelligence team provides a solid foundation to build on by working through various dashboards and explaining not only how to use them, but why. As the week progresses, you’ll be introduced to Query/Report Building, where you can harness just about any data point within CU*Base and put it into a report for review. With a restricted class size combined with all-day training, your questions will be answered and real-life examples created. Discussion and workshop times are built into the sessions, so your time is well-utilized. Data is here to stay – embrace the Asterisk Intelligence Week and dive in!

Joey Czellar

Delta County Credit Union

AI Week was phenomenal. Being a beginner in query, they were still able to teach me more than enough to let me be able to understand how it works and how I can better utilize this tool to dig for data. Also, going over all the dashboards opened my eyes to different ways we can use those to better suite our needs and our member’s needs. If you want to get a better understanding about query or dashboards, I highly recommend attending!

Nathan Nastoff

VacationLand Federal Credit Union

We were very pleased with the material covered in the query build and dashboard sessions. The expertise of the Asterisk Intelligence team helped us to create reports, and understand how to leverage many of the dashboards for data mining. All of this is helping us to streamline, and automate manual processes; therefore helping us to better serve or members.

Derek Callin

Service 1 Federal Credit Union

This was one of the best on-site trainings CU*Answers has ever offered. The instructors were knowledgeable, organized, and helpful.
I highly recommend every credit union employee involved with data mining take this course.

Sara Redeker

Locations

On-site at CU*Answers

Days 1-3 are held at the CU*Answers corporate office: 6000 28th St. SE, Grand Rapids, MI. These are onsite only - No accompanying web conference session is available for these classroom sessions.

Breakfast, drinks, snacks, and lunch are provided on all days of the onsite classroom sessions. Travel and transportation costs are the responsibility of the participant credit union.

Online Webinar Courses

Day 4 offers exclusively online web conference courses, scheduled in two parts – morning and afternoon. Webinar sessions are held via Zoom.

Registration

There is separate registration for each of the four days and individual courses included in this event. For registration details, please visit the Asterisk Intelligence course catalog listings below.

Course Catalog

Class size for the onsite sessions have a capacity limit. See the chart below for the limits per class and register quickly for the date you’re interested in!

Schedule

Following are the events held during this week.

DAY EVENT LOCATION REGISTRATION LIMIT
Monday Dashboards Up Close & Personal Onsite Classroom Only-CU*Answers 28th Street 25
TuesdayWednesday Report Builder (Query) from Beginning to End Onsite Classroom Only-CU*Answers 28th Street 10
Thursday Analytics Booth Training (Morning)Data Warehouse Tools & Strategies (Afternoon) Webinar Only Unlimited

Events

Dashboards Up Close & Personal

During this one-day training event designed for credit union management, marketing staff, and
database administrators, participants will get up close and personal with CU*BASE dashboards and learn
how to use them to gain key insights about their credit union’s current performance and future
direction. This intensive training session will give participants a comprehensive look at all dashboards
within CU*BASE and the value that each dashboard can bring them and their board.

Register for this on-site session

Report Builder from Beginning to End

Designed for credit union management, marketing staff, and database administrators, this two-day
training event will help participants become skilled users of the CU*BASE Report Builder (Query) tool.
Participants will learn how Queries are created and the value they have in analyzing member data. This
training event will cover everything from database file structure to multi-step Queries.

There will be special technical requirements for these sessions as each participant will need a connection to CU*BASE. For credit unions wishing to work on their own Query projects under the guidance of CU*Answers Query
experts, this event can also be held by request. To request that this event be held exclusively for your credit union or to inquire about technical requirements, contact the CU*Answers Asterisk Intelligence team at ai@cuanswers.com.

Part 1 is a full day of beginner to intermediate Query training, including time to practice skills hands-on individually with the guidance of staff from Asterisk Intelligence.

Register for Part 1 of this on-site session

Part 2 is a morning of advanced Query training with a short afternoon covering additional query and table management tools and solutions.

Register for Part 2 of this on-site session

Analytics Booth/Data Warehousing Tools & Strategies

Analytics Booth/Data Warehousing Tools & Strategies
This one-day schedule includes a variety of online courses split by morning and afternoon focuses. Topics cover data warehousing and database management solutions in CU*BASE and Analytics Booth. The following online web conference courses are available on the schedule for this day of online courses:

  •  Introduction to Analytics Booth (1.5 hours)
  •  Expanding the Audience on Data with Analytics Booth (1 hour)
  •  Data Warehouse Tools & Strategies (1 hour)
  •  Hot Topics in Database Management (1 hour)

Register for any combination of these online webinar sessions:

16.02 Introduction to Analytics Booth

16.03 Expanding the Audience on Data with Analytics Booth

16.00 Data Warehouse Tools & Strategies

16.11 Hot Topics in Database Management

 

Updated
August 15, 2019

Jump into a Dashboard Dive: Analyzing Fee Income, Refunds and Waivers

Jump into a Dashboard Dive: Analyzing Fee Income, Refunds and Waivers

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the CU*BASE Fee Income, Refunds, and Waiver dashboards.  Learn how to utilize these dashboards to analyze and understand your fee income like never before!  Use these tools to compare your total potential fee income versus your collected fee… Read more »

May 23, 2019

The AB 19.06 Analytics Booth Release is Coming!

The AB 19.06 Analytics Booth Release is Coming!

The Asterisk Intelligence Team is excited to present the AB 19.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 9!  This release features the NEW Static Pool Analysis Dashboard, Learn-From-Peer Trend line graphing, additional Power Lines, and more.  Check it out! View the Release Summary Learn More About the Analytics Booth Release… Read more »

May 22, 2019

Don’t Miss This Week’s Dashboard Dive: Why Your Members Call

Don’t Miss This Week’s Dashboard Dive: Why Your Members Call

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the tool #1315, the ‘Why Your Members Call’ Dashboard.  Learn how this dashboard can be used to analyze your call center activity and provide greater visibility into your call center Wrap-up Codes.  Quickly review call volume per day,… Read more »

May 20, 2019

Jump into a Dashboard Dive: Why Your Members Call

Jump into a Dashboard Dive: Why Your Members Call

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the tool #1315, the ‘Why Your Members Call’ Dashboard.  Learn how this dashboard can be used to analyze your call center activity and provide greater visibility into your call center Wrap-up Codes.  Quickly review call volume per day,… Read more »

May 15, 2019

How are You Utilizing the New Web Dashboards and Powerlines?

How are You Utilizing the New Web Dashboards and Powerlines?

Earlier this year, the 19.02 Release of Analytics Booth debuted the first web integration between CU*BASE and Analytics Booth via Powerlines and Web Version features.  This Analytics Booth release also saw the introduction of the first web dashboard to contain private data. How has your credit union been utilizing these features?  If you have ideas… Read more »

May 8, 2019

Order Your Lending Scorecard Today!

Order Your Lending Scorecard Today!

Enhance your periodic reporting packets with a Lending Scorecard, brought to you by the Asterisk Intelligence team!  Gain insights into portfolio balances, product participation, credit history, membership demographics, and more – all in a single report!  Reports can be produced using end-of-month data for monthly reporting, or produced mid-month using current membership data. Ready to… Read more »

May 7, 2019

Don’t Miss This Week’s Dashboard Dive: Written-Off/Charged-Off Loan History Dashboard

Don’t Miss This Week’s Dashboard Dive: Written-Off/Charged-Off Loan History Dashboard

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review tool #476, the Written-Off/Charged-Off Loan History Dashboard.  Do you have a firm handle on your historical loan losses?  Do you know how your 2019 year- to-date charged off loans are trending versus 2018?  Analyzing your historical loan losses… Read more »

May 6, 2019

Jump into a Dashboard Dive: Written-Off/Charged-Off Loan History Dashboard

Jump into a Dashboard Dive: Written-Off/Charged-Off Loan History Dashboard

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review tool #476, the Written-Off/Charged-Off Loan History Dashboard.  Do you have a firm handle on your historical loan losses?  Do you know how your 2019 year- to-date charged off loans are trending versus 2018?  Analyzing your historical loan losses… Read more »

May 2, 2019

Order a Data Warehouse for Custom Data Storage in the Core

Order a Data Warehouse for Custom Data Storage in the Core

The Data Warehouse, available from Asterisk Intelligence, is designed to support the storage and analysis of data from multiple sources from alongside your core processing data.  The space gives you a solution to manage custom and special data sets in CU*BASE. Click below to purchase your Data Warehouse: Visit the Store Today Asterisk Intelligence is… Read more »

Apr 29, 2019

Join Us for Asterisk Intelligence Week!

Join Us for Asterisk Intelligence Week!

Join the Asterisk Intelligence team for a week of in-person educational events, May 13-16 in Grand Rapids, MI!  These events are designed for credit union management, marketing staff, and database administrators. We are excited for the high level of interest in our on-site query courses.  Attendance is almost full for our May session, but we… Read more »

Apr 29, 2019