Don’t Forget to Register for CEO Strategies 2024!

There’s still time to register for CEO Strategies 2024!  This year’s event will take place Monday, October 21st to Wednesday, October 23rd at the Hyatt Regency in Salt Lake City, Utah. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the… Read more »

Join CU*Answers and SavvyMoney to Learn About Robust Credit Score Solutions that can Help Bolster Customer Relationships!

SavvyMoney offers robust credit score solutions that empower you with digital personalization and real-time analytics, which can help you to strengthen and deepen your relationships with customers. If you’re interested in learning more, we invite you to join our upcoming webinar!  Use the button below to register today. Have questions?  Reach out to us at lendervp@cuanswers.com. … Read more »

MemberPass Now Available – A Quick and Convenient Way to Verify Your Members!

Need a way to quickly verify your member during support calls?  MemberPass is a third-party authentication integration in CU*BASE that allows you to do just that!  With MemberPass, you can simply click a button to send the member a text message, then the member can verify themselves on their phone, giving your credit union full… Read more »

Vehicle Valuation Price Increase Arriving in October

Attention CU*Answers clients: effective October 1st, 2024, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $55.00 per month to $60.50 per month, while valuation costs will increase from $0.22 per valuation to $0.24 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »

CU*Forms and Native Receipts – Network Changes Arriving 9/24

On Tuesday, September 24th, CU*Answers will be performing required firewall changes for CU*Forms and Native Receipts. While we anticipate that most credit unions will be unaffected, we want to make sure that all clients are aware and prepared for this change. If your credit union currently has access to CU*Spy Reports, you will have the… Read more »

CU*BASE Release 24.10 is Arriving Soon!

CU*BASE Release 24.10 Online, Self-Processor, and Site-Four Release Date is October 6 Documents 24.10 Release Summary 24.10 New and Updated Tool Summary 24.10 Database Changes Summary Training Attend a release review webinar! Thursday, September 26 @ 3:00 PM – 4:00 PM ET Thursday, October 3 @ 3:00 PM – 4:00 PM ET Click Here to… Read more »

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these… Read more »