Phone Optics Data Moving to CU*Answers Data Warehouse

Phone Optics Data Moving to CU*Answers Data Warehouse

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL: Beginning on Wednesday, August 15, 2018, your credit union will no longer be creating any of your own Phone Optics data.  Instead, all Phone Optics data will be created within the CU*Answers Data Warehouse (FILExxDW).  Your existing Phone Optics data will remain within your… Read more »

Aug 8, 2018

Jump into a Dashboard Dive: Analyzing Fee Income, Refunds and Waivers

Jump into a Dashboard Dive: Analyzing Fee Income, Refunds and Waivers

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the CU*BASE Fee Income, Refunds, and Waiver dashboards.  Learn how to utilize these dashboards to analyze and understand your fee income like never before!  Use these tools to compare your total potential fee income versus your collected fee… Read more »

Jul 27, 2018

Join Us for Asterisk Intelligence Week!

Join Us for Asterisk Intelligence Week!

Join the Asterisk Intelligence team for a week of in-person educational events, September 10 -12!  These events are designed for credit union management, marketing staff, and database administrators. Two days of query training will help you to become an expert user of the CU*BASE Report Builder tool.  Learn how queries are created and the value… Read more »

Jul 25, 2018

Jump into a Dashboard Dive: Loan Payment Analysis

Jump into a Dashboard Dive: Loan Payment Analysis

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review tool #468, the Loan Payment Analysis Dashboard.  Learn how to use this dashboard to analyze your monthly loan payment activity like never before!  Have you been wondering how many loans are paying off each month?  Or have you… Read more »

Jul 23, 2018

Check Out the Current Leaderboards for the Analytics Booth Contests!

Check Out the Current Leaderboards for the Analytics Booth Contests!

Contests run through October 15, 2018, and the winner of each will earn a $250 prize!  All you need to do to participate is to use your Analytics Booth subscription (no special entry is required).  Monthly results will be posted to the CU*Answers website, so you can track your progress throughout the contest period for… Read more »

Jul 19, 2018

Custom Queries and 18.07 Database Changes

Custom Queries and 18.07 Database Changes

With each CU*BASE release, a small number of custom queries for each credit union could require updates in order work properly moving forward.  If you work with custom queries, we recommend you spend a little time reviewing the Database Changes documentation for the release as now is the time to perform a check-up to identify… Read more »

Jul 18, 2018

Join the Asterisk Intelligence Team for a Release Review!

Join the Asterisk Intelligence Team for a Release Review!

Asterisk Intelligence Release Review: Data Strategies Join the CU*Answers Asterisk Intelligence Team as they review database changes implemented with the most recent CU*BASE release.  Hear our take on new dashboards released and learn about the value they can add to your organization. Review database changes, impacts to your Ad Hoc reporting, as well as must-see… Read more »

Jul 17, 2018

Join Us for Asterisk Intelligence Week!

Join Us for Asterisk Intelligence Week!

Join the Asterisk Intelligence team for a week of in-person educational events, September 10 -12!  These events are designed for credit union management, marketing staff, and database administrators. Two days of query training will help you to become an expert user of the CU*BASE Report Builder tool.  Learn how queries are created and the value… Read more »

Jul 13, 2018

Don’t Miss This Week’s Dashboard Dive: Transaction Count by Delivery Channel

Don’t Miss This Week’s Dashboard Dive: Transaction Count by Delivery Channel

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review Tool #867, the Transaction Count by Delivery Channel Dashboard.  If you have been looking for an easy way to analyze your transaction activity, you need to take a look at this dashboard! Review monthly transaction counts by origin… Read more »

Jul 9, 2018

Don’t Miss This Week’s Dashboard Dive: Teller Activity Analysis Dashboards

Don’t Miss This Week’s Dashboard Dive: Teller Activity Analysis Dashboards

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the CU*BASE Teller Activity Analysis Dashboards; tools 844, 845, and 846.  If you have been looking for a way to analyze teller activity, you need to take a look at these dashboards!  Review teller activity by the day… Read more »

Jul 3, 2018