How has your members’ transactional behavior changed over the last 3, 6, or 12 months? How are members utilizing their credit and debit cards, digital channels or your teller line to conduct their business? Analyzing transaction activity can provide excellent insights into member engagement with the credit union, provide clues indicating financial distress, as well… Read more »
Plastics portfolios can be analyzed from a few angles – 1) Plastics as a member tool, or 2) The financial impact to your credit union. Learn how to review your portfolio’s member activity to trend the activity over time and identify inactive users. Measure seasonal or situational impact to transaction volumes and consider options for… Read more »
Plastics portfolios can be analyzed from a few angles – 1) Plastics as a member tool, or 2) The financial impact to your credit union. Learn how to review your portfolio’s member activity to trend the activity over time and identify inactive users. Measure seasonal or situational impact to transaction volumes and consider options for… Read more »
Non-interest income is an essential factor to evaluate when studying the credit union’s income streams and the impact of policy changes. What is the trend on total income for each source of non-interest income? Is any source yielding less than normal and is that expected? How have recent fee waiver policy (or configuration) changes impacted… Read more »
Non-interest income is an essential factor to evaluate when studying the credit union’s income streams and the impact of policy changes. What is the trend on total income for each source of non-interest income? Is any source yielding less than normal and is that expected? How have recent fee waiver policy (or configuration) changes impacted… Read more »
Evaluating the trends of membership growth, plus demographics and composition of memberships gained and lost can provide a well-rounded understanding of your membership base, both recently and historically. What is my rate of net membership growth (or loss)? Am I gaining more organizational memberships? Am I gaining more members in certain age groups? How long… Read more »
Evaluating the trends of membership growth, plus demographics and composition of memberships gained and lost can provide a well-rounded understanding of your membership base, both recently and historically. What is my rate of net membership growth (or loss)? Am I gaining more organizational memberships? Am I gaining more members in certain age groups? How long… Read more »
Managing and responsibly growing our loan portfolios is one priority which most of us can relate on. Looking internally at our existing membership for opportunities can often times yield the best ROI, driven by leveraging our existing relationship and established trust with the member, increased availability of historical financial performance of the member, and an… Read more »
Managing and responsibly growing our loan portfolios is one priority which most of us can relate on. Looking internally at our existing membership for opportunities can often times yield the best ROI, driven by leveraging our existing relationship and established trust with the member, increased availability of historical financial performance of the member, and an… Read more »
Asterisk Intelligence Release Review: Data Strategies Join the CU*Answers Asterisk Intelligence Team as they review database changes implemented with the 20.07 CU*BASE release. Hear our take on new dashboards released and learn about the value they can add to your organization. Review database changes, impacts to your Ad Hoc reporting, as well as must-see new… Read more »
Attention credit unions using Payveris Bill Pay: we have GREAT news! Paywatch (Payveris Fraud Prevention Solution) is now FREE!
Not yet using Paywatch? Contact SettleMINT EFT and one of our team members will be happy to work with you to set up Paywatch and create a solution that will help protect both you and your members from fraudsters!
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
