On Wednesday, March 18th, we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business. The rollover is scheduled to begin on Wednesday, March 18th at 6:00 AM ET (3:00 AM PT) and will conclude on Thursday, March 19th at 6:00 AM ET (3:00 AM PT). During this period,… Read more »
Take a look back at some important topics from the first half of March 2026: Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! February Owner’s View Monthly Recap Join Us for the 2026 CU*Answers Leadership Conference! Join Us for the 2026 Golf Outing as Part of Leadership Week! Save the Date… Read more »
Join Lender*VP for our upcoming Conversation On Loan Payment Solutions! Loan Payment Solutions via third-party providers have been a hot topic in the market. We invite you to collaborate with your network peers for a discussion on which loan payment solution provider they are using, what they like, what they don’t, and more. We hope you will… Read more »
The number one communication piece mailed to a member is the periodic statement. This course concentrates on the available configuration features within the core and how changes affect statement creation. This course will help participants understand the statement insert process and the key deadlines that need to be met to ensure accurate and timely statement… Read more »
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
As a reminder, the next Rollover event for It’s Me 247 online/mobile banking (OLB) and BizLink 247 online banking for business is scheduled to begin on Wednesday, March 18th at 6:00 AM ET (3:00 AM PT) and will conclude on Thursday, March 19th at 6:00 AM ET (3:00 AM PT). During this period, online and mobile banking will run live on… Read more »
Attention Lender*VP clients who utilize QCash: as of June 2026, QCash pricing is increasing to $2.00 per booked loan. This new pricing will be reflected beginning with your July 2026 invoice. If you have any questions, please reach out to the Lender*VP team at lendervp@cuanswers.com.
Thank you for your continued partnership and support as we move forward along the journey transitioning to CBX. We’ve received much positive feedback, and we are excited about the opportunities this new interface will bring to your teams. We also recognize that some users have continued to experience session timeout and disconnection issues. There are… Read more »
This course takes a detailed look at the functions available in the core that assist staff in delivering superior service to members when closing memberships and accounts. The course also touches on using CU*Forms when closing memberships and accounts. By the completion of this course, participants will be able to: Navigate Tool #22 Close Memberships/Accounts. Navigate CU*Forms… Read more »
In light of the events yesterday in which we disabled the Lumen connection on our high-availability circuit, we have made the decision to end the current high-availability exercise earlier than originally planned. We will begin the rollback process tomorrow morning, Friday, March, 13, beginning just after 12:00 AM ET. While we don’t have any reason to believe that… Read more »
Take a look back at some important topics from the last half of March 2026! View Topics
Save the date for our 11th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 13th, from 9:00 AM to 3:30 PM ET. Use the button below to register now. Register Now
Join us for another 2026 Education Spotlight course! Are you ready for the next level of understanding general ledger tools? Do you know how to use all the reports generated daily? Need some tips on finding and solving balancing changes? This next course is for you! Use the button below to register now. Register Today
