Conversations on Education

Conversations On Education: Exercises for Success – Member Services

Join us for a conversation on Education!  Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources available to better understand our products and services.

The topic for our June session will be Exercises for Success – Member Services.  We will explore interactive material which allow participants to follow along in Bedrock Community Credit Union.  Prior to this session, participants will be asked to take the equivalent TLC courses/exams related to the subject material, which include the following:

  • CTM 100 – Welcome to CU*BASE GOLD
  • CTM 101 – CU*BASE Navigation
  • CTM 102 – Rate Inquiry, Loan Quoter, and the Timeout Window
  • CTM 200 – Member Inquiry
  • CTM 201 – Phone Operator
  • CTM 300 – Opening Memberships & Accounts

Interested in learning more?  Contact a member of our Education team.

Ready to register for this event?  Click the button below to sign up!

Wednesday, June 7th

3:00 PM – 4:30 PM

Register Today

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client services and education logo

Interested in joining conversations about other topics?  Visit our website to view all of our current groups.