Related News
What to do When Plan B Fails
The 2019 Polar Vortex and extreme winter weather with wide spread power outages throughout the Great Lakes area put many organization’s recovery plan to the test, including ours at CU*Answers. You develop and plan for interruptions, but what do you do when Plan B is not enough; when Plan B fails? Our primary data center… Read more »
[The Pulse] Emergency HA Rollover Results Now Available
![[The Pulse] Emergency HA Rollover Results Now Available](https://www.cuanswers.com/wp-content/uploads/thePULSE-6-100x100.png)
HA Rollover Results Now Available Rollover: February 8 – 17 Now available for your review is a summary of the recent HA (high-availability) rollover event, performed February 8 – 17. In the report, you will find details about the rollover and recovery effort, including challenges observed, lessons learned, and recommendations for improving the rollover process…. Read more »
Recovery planning 101 – what to do when the backup generator fails
On February 7th and 8th, 2019, credit unions and other businesses throughout the West Michigan area faced back-to-back ice storms leaving many in the dark. Soon after activating their continuity and recovery plan due to the loss of utility power, credit union core data processor CU*Answers experienced a major challenge: the failure of the backup […]
Rollback from HA Scheduled for Sunday Morning, 2/17/2019
This weekend we will be rolling back CU*BASE operations from the HA backup system to PROD. Power to our main 44th Street Production Center has been stable all week (and the ice storm that was predicted for this week is now behind us!). So we are now ready to roll CU*BASE from the South Dakota… Read more »
[The Pulse] 2019 Business Continuity Plan Now Available
CU*Answers Business Continuity Plan: 2019 Release Now Available As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »
CU*Answers holds 7th annual Continuity Awareness Day
On January 23, 2019, CU*Answers held its 7th annual corporate “Continuity Awareness Day”. This annual event is an essential component of their business continuity and incident response awareness program. “Launching our awareness campaign each January sets the tone for the remainder of the year,” said Jim Lawrence, vice president of Business Continuity. “It sends the […]
Let Us Help Design Your Business Continuity Awareness and Training Plan!
A credit union can invest in the latest technology, write a comprehensive recovery plan, and check all of the compliance boxes, but if effective response and recovery is not a normal part of the day-to-day activities and embedded in the corporate culture, business disruptions will catch you by surprise, last longer than they should, and… Read more »
[The Pulse] 2018 Statement Printing Recovery Test Results Available
![[The Pulse] 2018 Statement Printing Recovery Test Results Available](https://www.cuanswers.com/wp-content/uploads/thePULSE-5-100x100.png)
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: 2018 Statement Printing Recovery Test Results Available At CU*Answers, we take our Business Continuity Program very seriously. We work extremely hard to design and develop the tools you need to best serve your members and succeed in the marketplace. And we work even harder to make sure that those… Read more »
Let CU*Answers Help Design Your Business Continuity Plan!
The CU*Answers Business Continuity Team continues to invest in high availability and recovery strategies to ensure that the products and services you count on us for are available when you need them. Implementing strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan, helping you to continue serving your members, even when… Read more »
CU*Answers helps credit unions exercise their incident response plan
As a CUSO serving 270 plus credit unions in 40 states, CU*Answers continually seeks ways to leverage the combined experience and expertise of each participant for the benefit of the network. In the area of technology, one method that has been successful involves getting credit union IT leaders together on a biannual basis to share […]
Receive a BONUS campaign when you sign up for the July Cooperative Campaign!
In the spirit of community CU*Answers is offering a FREE bonus campaign with the July Cooperative Campaign. Show your members how much you appreciate them with this fun and colorful Thank You banner. Sign up by June 18th, 2020
Looking for members that do not use online banking?
Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
We’re Excited to Announce a New eSign Experience for Your Members!
Imaging Solutions, in partnership with Mobile Technologies Group and eDOC Innovations, are pleased to announce a new eSign experience for your members! Starting Wednesday, May 27th, the following enhancements will be available as part of eDOCSignature both online and via… Learn More!
