Imaging Solutions

Document Solutions

Who is the CU*Answers Imaging Solutions Team?

The CU*Answers Imaging Solutions Team puts some serious talent in your corner!

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Have questions? Contact the Team!
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  • One eDocument Strategist with 15 years experience working eDocuments exclusively in the credit union space.
  • Two dedicated programmers working on Imaging Solutions.
  • One Account Executive with years of CU*BASE systems experience, leading on implementations.
  • One Account Executive with 10 years experience in data center operations, leading on support.

How are they helping you with your Imaging Strategy and what’s the difference they guarantee?

Are you doing your due diligence?

Read this case study on imaging due diligence
Imaging Solutions Case Study

This team has created imaging solutions that are an inherent part of your core data processing system. They’ve accomplished this by having their eDocument strategist and programmers work directly with the VP of Software Development for both CU*BASE and the It’s Me 247 online and mobile banking suite. Together they have created two solutions that fit hand in glove with your core processing tools to make your imaging solution an integral part of your day-to-day operations.

Beyond the software tools, this team will follow through with the same exceptional release documentation, training and implementation processes you’ve come to expect from CU*Answers, to prepare and equip you to leverage the release. They ensure you don’t fall behind and that the features will work for you. Obviously, this can’t all happen without your participation. There are requirements for your participation in making your imaging solution top notch and all you wish it to be.

We have a solution for you, learn more about our
Online Imaging Strategy

In-House Imaging Strategy
 

Get Connected – Imaging Solutions

Get connected - Imaging Solutions

Getting Started / Questions?

No matter which solution is right for you, we have experts that are here to help. We will work with you to find a solution that meets you needs. Below is contact information for the experts that can help you get started!

For questions about the solutions available to you or any other aspect of your Imaging Strategy, contact: John Beauchamp
Vice President of Imaging Solutions
800.327.3478 or 616-285-5711 x228
jbeauchamp@cuanswers.com
For information on network management or disaster recovery and high availability, contact: Matt Sawtell
AVP Managed Technology Services
866.458.1174 or 616.974.1174 x177
msawtell@cuanswers.com
   

See what Imaging Solutions has to offer!

Imaging Solutions products are now available to order in the store.

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Updated
December 6, 2017

e-Loan data will soon be purged – do you have a backup solution?

e-Loan data will soon be purged – do you have a backup solution?

**This message applies to credit unions using Imaging Solutions e-Loan Vault who were notified via email** This August, the CU*Answers Imaging Solutions team will begin purging e-Loans data from your CU*Spy Vault. As you may know, information is available to view online for six years – this purge will include any loan information dated June 2010… Read more »

Jul 14, 2016

Congratulations to the MyCorporateVault winner!

Congratulations to the MyCorporateVault winner!

Congratulations to the winner of the MyCorporateVault CollabRebate certificate: Thornapple Credit Union Hastings, MI The winner was drawn by the Imaging Solutions team at the 2016 Leadership Conference; thank you to all who participated. If you’re interested in archiving your corporate documents electronically, easily, and securely, contact Imaging Solutions to learn how you can get started… Read more »

Jun 29, 2016

Introducing MyCorporateVault: Secure Protection for Critical Corporate Data

Introducing MyCorporateVault: Secure Protection for Critical Corporate Data

Busting file folders. Stacks of binders. Overflowing file cabinets. Thumbing through piles to find that one specific document. Introducing MyCorporateVault, from Imaging Solutions. This solution keeps confidential corporate documents separate from member data, and protects sensitive data from physical loss, damage, and unauthorized disclosure or modification. So ditch the piles, because what you need is… Read more »

Jun 15, 2016

CU*Answers to Offer Corporate Image Vaults to Credit Unions

CU*Answers has teamed up with eDOC Innovations to provide credit unions an inexpensive option to archive their corporate documents. Documents like board minutes, HR files, insurance policies, contracts and committee minutes will be able to be stored in a secure location apart from the credit union’s member data. Including a small computer, scanner, and specialized […]

Jun 7, 2016

Reminder: It’s time to update your drivers!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS USING PRODOC ONLINE OR INHOUSE: Are your signature pads up to date and protected? Reminder As a general rule, we know it’s important to keep drivers up to date on all software to maintain functionality and ensure the latest security patches are applied, and your signature pads are no exception…. Read more »

Feb 29, 2016

The Importance of Due Diligence: An Imaging Solutions Case Study

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Have you been monitoring your Imaging Vault? Whether you have an online or in-house imaging solution, performing your due diligence to receive updates and ensure that the flow of documents moves from source to storage never ceases to be important. Read the case study from Imaging Solutions manager, John… Read more »

Sep 28, 2015