CUSO Technology User Group

A New Way to Collaborate!

Join a credit union-specific technology peer group designed to enhance your career.

The CUSO Technology Users Group are people just like you: technology support professionals serving credit unions, that desire to improve their craft through sharing experiences and collaborating on technical matters.

Next Event

The next event is scheduled for Tuesday, May 14, 2024 at CU*Answers in Grand Rapids, Michigan from 8:00 AM to 5:00 PM ET, with a networking dinner following. A light breakfast and lunch will be provided to all participants.

CU*Answers
6000 28th Street SE
Grand Rapids, MI 49525

Registration

Registration closes on March 31, 2024 and is limited to 20 participants.

Sorry, the deadline for registration has passed.

Hotel Information

Attendees are responsible for their travel and hotel accommodations. Below are two hotels close to the CU*Answers Offices.

Sheraton Grand Rapids Airport

5700 28th Street SE
Grand Rapids, MI 49546

Complimentary parking for all guests. 24 hour shuttle to the airport is available.

Please call the Sheraton at 616-957-1770 to make your reservation.

DoubleTree by Hilton Hotel Grand Rapids Airport

4747 28th Street SE
Grand Rapids, Michigan, 49512-1915

Complimentary parking for all guests. 24 hour shuttle to the airport is available.

Please call the DoubleTree at 616-957-0100 to make your reservation.

What can I learn at CUSO TUG?

Just about anything related to installing, using, and managing technology at a credit union.

Our members live and breathe this stuff every day.

Get More by Giving Back!

As a member of CUSO TUG your contributions will directly assist other members and the projects they’re working on, be it technical, business related, or examination related.

We cover a wide variety of topics that change every meeting. The topics are selected by our members so they are always relevant including:

  • Strategic Technology planning
  • Network management tools and concepts
  • Disaster Recovery/Business Resilience
  • Annual Budgeting
  • Mobility
  • Cybersecurity
  • Auditing/compliance
  • Virtualization
  • Web technologies
  • More…

CUSO TUG is a working group and each member is expected to help lead discussions and present on a topic they’re passionate about. The value of our interactions is directly related to the work we put into our time together, and that work pays dividends at the office almost immediately

Updated
December 20, 2023

Join Network Services for our September Boot Camp!

Join Network Services for our September Boot Camp!

Join us September 28th and 29th for a two-day boot camp!  This is an opportunity for your credit union IT members build their knowledge of core product deployment and support.  Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! One of our… Read more »

Aug 5, 2022

Announcing the Winner of the Courtesy Pay Fee Program Analysis and Tune-Up!

Announcing the Winner of the Courtesy Pay Fee Program Analysis and Tune-Up!

At this year’s Leadership Conference, Asterisk Intelligence and AuditLink hosted a giveaway where one credit union would receive a FREE analysis of their Courtesy Pay Fee Program along with a free tune-up (a $2,000 value!) We are excited to announce the winner of this giveaway: Marisa Conforti from Partnership Financial Credit Union   Congratulations to… Read more »

Jul 6, 2022

Announcing the Winners of the AdvantageCIO 2022 Leadership Conference Giveaways!

Announcing the Winners of the AdvantageCIO 2022 Leadership Conference Giveaways!

AdvantageCIO is pleased to announce the winners of the giveaways we held at this year’s Leadership Conference! A FREE Ransomware Assessment (a $4,800 value) has been awarded to Vicki Running from Unison Credit Union! A FREE Cybersecurity Assessment (a $9,600 value) has been awarded to Carolyn Mikesell from Public Service Credit Union!   To our… Read more »

Jun 23, 2022

2022 Leadership Conference Materials are Available!

2022 Leadership Conference Materials are Available!

Thank you to all who attended the 2022 Leadership Conference and joined Our Next Adventure!  Conference materials are now available on the CU*Answers website, from the many teams who were present in downtown Grand Rapids. If you attended and would like to review topics discussed at this year’s event, or if you missed the event… Read more »

Jun 22, 2022

Announcing the Winners of the Mobile Technology Group’s 2022 Leadership Conference Giveaways!

Announcing the Winners of the Mobile Technology Group’s 2022 Leadership Conference Giveaways!

The Mobile Technologies Group is pleased to announce the winners of our giveaways held at this year’s Leadership Conference! 5 attendees received FREE Pay Anyone 1.0 Deployments (each a $1,500 value!)  The 5 winners include: Vicki Running, Unison Credit Union Bryce Carden, Members Source Credit Union Kim Kniola, First Trust Credit Union Brian Sprang, Quest… Read more »

Jun 22, 2022

Congratulations to the Winners of Our 2022 Leadership Conference Passport Giveaway!

Congratulations to the Winners of Our 2022 Leadership Conference Passport Giveaway!

As part of Our Next Adventure, CU*Answers hosted a “Passport” giveaway for two iPad Airs at this year’s Leadership Conference.  We are happy to announce the two winners of the iPads: Beth Carpenter from Educational Community Alliance Credit Union Steve Cobb from BlueOx Credit Union Congratulations to our winners and thank you to all who… Read more »

Jun 22, 2022

Download the Mobile App for the 2022 Leadership Conference!

Download the Mobile App for the 2022 Leadership Conference!

To enhance your experience at this year’s Leadership Conference, the Mobile Technologies Team at CU*Answers has developed an accompanying mobile app.  With this app you can view the live schedule of events, view and download digital copies of conference materials and find things to do around Grand Rapids during your downtime. Visit the Google Play… Read more »

Jun 7, 2022

Don’t Miss Out – Join Us for the 2022 Leadership Golf Outing!

Don’t Miss Out – Join Us for the 2022 Leadership Golf Outing!

Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2022 Leadership Conference Week!  Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 16 8:30 AM ET… Read more »

Jun 1, 2022