Conversations On Education – “Best Practices” for Communicating CU*Answers Releases

Conversations on Education

Join us for a conversation on Education! Our upcoming session will focus on best practices for communicating details relevant to CU*Answers’ major software releases. Your hosts for this session will be Kasey Olchowski (Manager of Education) and Stephanie Raven (Earnings Edge Account Executive). During this event, we’ll discuss best practices for communicating what comes with major… Read more »

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share… Read more »

Save the Date – Join Us for Our 11th Annual Conversations on Compliance Event!

Save the date for our 11th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI!  This year’s event will take place on Wednesday, May 13th, from 9:00 AM to 3:30 PM ET. Join us for a discussion on topics including: IT/Cybersecurity NCUA Supervisory Priorities Fraud Monitoring with Abnormal… Read more »

HA Rollover Event this Weekend – Updates to be Posted on Alerts Page

Don’t forget: this weekend, we will be testing our ability to redirect CBX core-processing from our production data center to our high-availability (HA) data center.  The Rollover event is scheduled to begin at 2:00 AM EST (3:00 AM EDT) on Sunday, March 8th. Once completed, CBX core-processing will be provided from systems at the HA data center for a period of one… Read more »

Discuss Data Projects and Strategies – Join a Conversation on Data!

Asterisk Intelligence invites you to join our upcoming Conversation on Data! Engage with your peers to discuss current and future credit union data projects; we encourage you to share questions and suggestions with the group as we explore data strategies, tools and skills. Join the conversation and add your voice to what is happening in… Read more »

We’re Looking to Expand Our Collections Services to New States!

***This announcement applies to credit unions who received the associated email.*** CU*Answers Collections Services are expanding! We are currently in the process of gauging interest from credit unions in several new states. Our collection agents use a member-based approach to not only collect delinquent payments, but also to work with members and create a plan to… Read more »

Join Our Latest Conversation on Serving Business Members!

Conversations on Serving Business Members

Join us for a Conversation on Serving Business Members!  We invite you to join your peers for a discussion on best practices and creative ideas, plus brainstorm solutions that your organization or your business members are looking for. We will also provide a series of project updates on upcoming changes and enhancements. If your credit union… Read more »

Join Earnings Edge for a Conversation on Accounting/Back Office!

Earnings Edge invites you to join us for a Conversation on Accounting/Back Office! This webinar series takes over where our CFO Roundtable and Accounting Top Priorities Focus Group left off. We’ll have conversations on tools for accountants, discussions on the latest regulations, best practices, as well as the challenges and triumphs of accounting teams across… Read more »

Rescheduled: The Next Online Banking Rollover is Coming 3/18

Last month, we announced a postponement to our upcoming Rollover for It’s Me 247 online/mobile banking (OLB) and BizLink 247 online banking for business. The rollover event has since been rescheduled to begin on Wednesday, March 18th at 6:00 AM ET (3:00 AM PT) and will conclude on Thursday, March 19th at 6:00 AM ET (3:00 AM PT). During this period, online… Read more »