Attention credit unions who use FIS/Payments One or TransFund as their card processor for debit or credit: A new enhancement is now available, which gives you the ability to dual line emboss credit and debit cards for individual memberships (MI). Setting these options in the vendor and credit union configurations allows your credit union the… Read more »
Attention Fiserv clients using STAR® Northeast Debit Processing: Fiserv will be performing an OS upgrade associated with switch and processing services in the Omaha, Nebraska and the Chandler, Arizona data centers. Additionally, during this period, Fiserv will be conducting a business disaster recovery exercise. Please note that this will only affect Fiserv clients who are currently utilizing… Read more »
Attention Credit Unions Whose Bill Pay Provider is iPay Effective September 1st, 2026, iPay Consumer and Business Bill Pay screen-scraped eBill services will be decommissioned. iPay will continue to offer direct connect eBills based on biller availability. iPay made this decision based on a combination of technology and regulatory factors. Additionally, some billers have moved… Read more »
Attention Paymentus Bill Pay Credit Unions As of May 19th, 2026, Paymentus has implemented enhancements for Authorized FI PASS roles (including FI customer service specialist & FI customer service). These roles now have expanded control over identifying and managing orphaned payments – i.e. payments that occur when an account or card is inactive or deleted,… Read more »
Attention Credit Unions Whose Bill Pay Provider is iPay Effective August 26th, 2026, the chat functionality available through the iPay MASTER Site will be retired. To better serve clients, iPay will be reallocating resources to enhance call and case response times, ensuring faster and more consistent support. As a reminder, iPay clients can access a variety… Read more »
Attention Credit Unions Using Jack Henry Services Jack Henry has recently informed us of updates to the processing of payment reversals and recalls that are executed in connection with the use of Payrailz Digital Payments. Beginning May 1st, 2026, any reversal or recall request submitted by Payrailz users will include an applicable bank-imposed fee, which… Read more »
Attention Credit Unions that Utilize Jack Henry Services As of April 15th, 2026, Jack Henry has begun performing updates to their For Clients Portal Login Experience. These updates are being completed to support the rollout of Jack Henry Identity™, a new login experience that uses multi-factor authentication. The For Clients portal login page will display two login options, depending… Read more »
Attention Credit Unions Whose Bill Pay Provider is iPay iPay Solutions will be hosting their annual Disaster Recovery Exercise, April 11th-12th, 2026. This activity is part of iPay’s ongoing efforts to ensure they can provide products and services with little to no interruption in the event of a disaster. This Disaster Recovery Exercise is scheduled… Read more »
The Cards and Payments team would like to invite you to join us for two upcoming webinars on Thursday, April 16! These educational sessions will detail options available for online credit cards in CBX. Check out the summaries below for more details – we hope to see you there! Online Credit Cards: Loan Creation and… Read more »
Attention Credit Unions Whose Bill Pay Provider is iPay iPay Solutions will be hosting their annual Disaster Recovery Exercise, April 11th-12th, 2026. This activity is part of iPay’s ongoing efforts to ensure they can provide products and services with little to no interruption in the event of a disaster. This Disaster Recovery Exercise is scheduled… Read more »
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the last half of June 2026! View Topics
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
