Attention Paymentus Bill Pay Credit Unions As of May 19th, 2026, Paymentus has implemented enhancements for Authorized FI PASS roles (including FI customer service specialist & FI customer service). These roles now have expanded control over identifying and managing orphaned payments – i.e. payments that occur when an account or card is inactive or deleted,… Read more »
Attention Credit Unions Whose Bill Pay Provider is iPay Effective August 26th, 2026, the chat functionality available through the iPay MASTER Site will be retired. To better serve clients, iPay will be reallocating resources to enhance call and case response times, ensuring faster and more consistent support. As a reminder, iPay clients can access a variety… Read more »
Attention Credit Unions Using Jack Henry Services Jack Henry has recently informed us of updates to the processing of payment reversals and recalls that are executed in connection with the use of Payrailz Digital Payments. Beginning May 1st, 2026, any reversal or recall request submitted by Payrailz users will include an applicable bank-imposed fee, which… Read more »
Attention Credit Unions that Utilize Jack Henry Services As of April 15th, 2026, Jack Henry has begun performing updates to their For Clients Portal Login Experience. These updates are being completed to support the rollout of Jack Henry Identity™, a new login experience that uses multi-factor authentication. The For Clients portal login page will display two login options, depending… Read more »
Attention Credit Unions Whose Bill Pay Provider is iPay iPay Solutions will be hosting their annual Disaster Recovery Exercise, April 11th-12th, 2026. This activity is part of iPay’s ongoing efforts to ensure they can provide products and services with little to no interruption in the event of a disaster. This Disaster Recovery Exercise is scheduled… Read more »
The Cards and Payments team would like to invite you to join us for two upcoming webinars on Thursday, April 16! These educational sessions will detail options available for online credit cards in CBX. Check out the summaries below for more details – we hope to see you there! Online Credit Cards: Loan Creation and… Read more »
Attention Credit Unions Whose Bill Pay Provider is iPay iPay Solutions will be hosting their annual Disaster Recovery Exercise, April 11th-12th, 2026. This activity is part of iPay’s ongoing efforts to ensure they can provide products and services with little to no interruption in the event of a disaster. This Disaster Recovery Exercise is scheduled… Read more »
On February 17th, a project was deployed which allows for the creation of a new canned query for RTP® and FedNow® transactions. If your credit union is utilizing instant payment rails via RTP® from The Clearing House and/or The FedNow® Service, this query option can be accessed via Tool #1059: RTP and FedNow Transactions (DIRDAYLOG). Please note that your credit union… Read more »
Attention Paymentus Bill Pay Credit Unions Effective June 1st, 2026, Paymentus clients will see an increase to bill pay postage fees. The current rate of $0.0651 will increase to $0.0903. This is due to an increase in postage prices from the USPS. This price increase will be reflected on your invoice starting in July 2026…. Read more »
Do your members have questions about their credit card accounts? We can help your staff gain a deeper understanding of the CBX tools that allow you to assist members! Join us as we explore credit card accounts through Phone Operator and the Inquiry feature. We’ll also discuss the process of making payments and cash advances,… Read more »
Member self-service financial products continue to dominate the development of technology, based on the convenience, the relevance to the lifestyle of today’s member, and the efficiencies gained by the credit union. By the completion of this course, participants will be able to explain online banking from the member’s perspective, list online banking configuration options, and much more. Use the button below to register now! Register Now
Join Lender*VP and our partners at EDGE for a Lunch & Learn event hosted at TechTown in Detroit, MI! This in-person event will explore practical ways that your credit union can put data to work. Use the button below to learn more and register today. Register Today
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
