Attention Paymentus clients:
On Tuesday, September 15th, several updates will be deployed for clients who partner with Paymentus. These deployments include:
PASS Enhancements
P2P Payees Management in Customer Profile – PASS Users can now view and manage P2P payees directly within the Customer Profile screen, streamlining support for end users.
- P2P Payees Button: For FIs that have P2P services enabled, a new P2P Payees button is now accessible on the Customer Profile screen for authorized FI PASS users.
- P2P Payee Section: Clicking the P2P Payees button opens a pop-up section within the profile to review payee details.
- Remove P2P Payee Functionality: For PASS Users with the FI Customer Service Manager Role, P2P Payees can be removed by clicking on the “Remove P2P Payee” button next to the associated P2P Payee.
- Clicking the “Remove P2P Payee” button will bring up a confirmation pop-up box with a mandatory notes section that must be filled out in order to proceed.
- NOTE: A P2P Payee cannot be removed if there is a pending/scheduled payment. In the event that there is a pending/scheduled payment associated with the P2P Payee, the following error message will appear: You have payment(s) scheduled for this payee. Please delete the payment(s) prior to deleting the payee.
- Customer Audit Trail Tracking: All P2P Payee removals are logged in the Customer Audit Trail under the “Update P2P Recipient” transaction name, recording the status change from Active to Deleted.
PASS Bug Fixes
Search Electronic Biller Wildcard Functionality: We have updated the search behavior within the “Search Electronic Biller” screen to resolve an issue with how wildcard characters were previously being recognized by the system.
- When performing a wildcard search for electronic billers, the system will now correctly recognize the asterisk (*) as the intended wildcard character, giving you the ability to search for a partial word/biller.
