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HA Rollover Event this Weekend – Updates to be Posted on CU*BASE Alerts Page

Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The Rollover event is scheduled to begin at 3:00 AM ET on Sunday, September 15th. Once completed, CU*BASE core-processing will be provided from systems at the HA data center for… Read more »
Reminder: The Next HA Rollover is Coming September 15th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production center to our high-availability (HA) data center. The next HA rollover is scheduled for Sunday, September 15th. The rollover will enable support teams to perform planned network maintenance at the primary production center without disrupting core processing. The rollover will begin at 3:00… Read more »
Reminder: The Next HA Rollover is Coming September 15th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production center to our high-availability (HA) data center. The next HA rollover is scheduled for Sunday, September 15th. The rollover will enable support teams to perform planned network maintenance at the primary production center without disrupting core processing. The rollover will begin at 3:00… Read more »
Reminder: The Next HA Rollover is Coming September 15th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production center to our high-availability (HA) data center. The next HA rollover is scheduled for Sunday, September 15th. The rollover will enable support teams to perform planned network maintenance at the primary production center without disrupting core processing. The rollover will begin at 3:00… Read more »
The Next HA Rollover is Coming September 15th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production center to our high-availability (HA) data center. The next HA rollover is scheduled for Sunday, September 15th. The rollover will enable support teams to perform planned network maintenance at the primary production center without disrupting core processing. The rollover will begin at 3:00… Read more »
[The Pulse] 2024 Business Continuity Plan: Mid-Year Revision Now Available
![[The Pulse] 2024 Business Continuity Plan: Mid-Year Revision Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2024 CU*Answers Business Continuity Plan and… Read more »
[The Pulse] Item Processing Services 2024 Disaster Recovery Test: Report Now Available
![[The Pulse] Item Processing Services 2024 Disaster Recovery Test: Report Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
Item Processing Services 2024 Disaster Recovery Test: Report Now Available For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you. During the week of April 22nd, 2024, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations… Read more »
[The Pulse] HA Rollover Results Now Available
![[The Pulse] HA Rollover Results Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
HA Rollover Results Now Available HA Rollover: March 10 – April 7 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed March 10th to April 7th for the CU*BASE core processing environment. In this report, you will find details about the exercise, including challenges observed, lessons… Read more »
HA Rollback Completed – Report Coming Soon

The HA Rollback was successfully completed on Sunday, April 7th. This marks the conclusion of the March HA Rollover event. In the days ahead, we will be preparing a gap analysis report on the HA Rollover event, which will include details about the exercise, challenges observed, lessons learned, and recommendations for improving the process. An… Read more »
Reminder: HA Rollback This Weekend

Rescheduled from our original targeted date of March 17th, the high-availability rollback event will now be occurring this weekend. The rollback process will begin Sunday, April 7th at 3:00 AM ET. During this time, there will be a period of approximately 60 to 90 minutes that will include an interruption to the following services: CU*BASE/GOLD,… Read more »
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GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.10 Oct. 12, 2025 (Sunday)
- Self Processing CUs
- 25.10