TCD/TCR Survey

As you may be aware, at the end of 2017, CU*Answers announced that sales of the Lutzwolf TCD/TCR Middleware would be discontinued. The middleware is no longer compatible with new versions of firmware that Glory is shipping with new machines. Additionally, CU*Answers will be ending all support for the existing Lutzwolf middleware solution by 4/30/2019.

In the meantime, credit unions with the existing middleware solution should review their deployments and develop a plan to migrate off of Lutzwolf before April of 2019. Presently, the best option for credit unions wishing to migrate off the Lutzwolf product is to contact DynaCash, which is currently our only supported solution. View the announcement for the discontinuation for Lutzwolf TCD/TCR middleware in our recent news.

With this in mind, CU*Answers is continuing to evaluate other options for a fully integrated solution. One important part of that process is to understand which investments you have already made. Are you using TCDs or TCRs? Are you evaluating other options? How are you looking to have CU*Answers assist? Tell us more by completing the survey below.

  • Please provide the total number of machines currently in use; enter 0 if none:

  • Please provide the total number of workstations where interfaces are in use:

Updated
July 13, 2018

Posted by & filed under .

Related News

The 22.10 Imaging Solutions Release is Now Available

The 22.10 Imaging Solutions Release is Now Available

The Imaging Solutions 22.10 Release is available for all online CU*Spy Imaging Credit Unions as of Sunday, October 9th, 2022. Highlights of the 22.10 Imaging Solutions Release include: Xpress Teller Native Receipts are available in active beta Brand new way to do receipts Sign up to be in the beta Important Security Updates Take a… Read more »

Oct 10, 2022

Pricing Changes Coming to Virtual StrongBox – Does Your Credit Union Have a Plan?

Pricing Changes Coming to Virtual StrongBox – Does Your Credit Union Have a Plan?

As announced at this year’s Leadership Conference, receipts and forms are now available in It’s Me 247, accessible right next to eStatements.  Best of all, these can be accessed for FREE!  You can set up receipts in forms in It’s Me 247 simply by marking a checkbox in ProDOC. In tandem with this move, effective… Read more »

Sep 27, 2022

Pricing Changes Coming to Virtual StrongBox – Does Your Credit Union Have a Plan?

Pricing Changes Coming to Virtual StrongBox – Does Your Credit Union Have a Plan?

As announced at this year’s Leadership Conference, receipts and forms are now available in It’s Me 247, accessible right next to eStatements.  Best of all, these can be accessed for FREE!  You can set up receipts in forms in It’s Me 247 simply by marking a checkbox in ProDOC. In tandem with this move, effective… Read more »

Sep 14, 2022

Have You Heard? Learn About Changes to Virtual StrongBox

Have You Heard? Learn About Changes to Virtual StrongBox

As announced at this year’s Leadership Conference, receipts and forms are now available in It’s Me 247, accessible right next to eStatements.  Best of all, these can be accessed for FREE!  You can set up receipts in forms in It’s Me 247 simply by marking a checkbox in ProDOC. In tandem with this move, effective… Read more »

Jun 23, 2022

The 22.05 Imaging Solutions Release is Now Available

The 22.05 Imaging Solutions Release is Now Available

The Imaging Solutions 22.05 Release is available for all online CU*Spy Imaging Credit Unions as of Sunday, May 15th, 2022. Highlights of the 22.05 Imaging Solutions Release include: Color Photo IDs for Enhanced Online Clients New eDOCSignature Features Draw a Date Picker Draw a Memo Field Draw a Drop-down list Important Security Updates Take a… Read more »

May 16, 2022

The People Behind the Brands – Meet Imaging Solutions

The People Behind the Brands – Meet Imaging Solutions

Imaging Solutions helps credit unions archive their data and work with members remotely, with support options for desktop and mobile devices.  Imaging Solutions provides the ability to view statements and reports through CU*Spy and It’s Me 247 online banking, with iDOC allowing users to save receipts, loan forms, member forms and more. Today we’re placing… Read more »

Apr 8, 2022

Imaging Due Diligence: Can You View Reports and Statements on Your CDs/DVDs from 2003 – 2013?

Imaging Due Diligence: Can You View Reports and Statements on Your CDs/DVDs from 2003 – 2013?

Are you able to view the statement or report information stored on your credit union’s CDs or DVDs from 2003 to 2013?  Don’t know?  Then now is the perfect time to start auditing your important records and making sure that your credit union will be able to produce the data that you state you have…. Read more »

Mar 24, 2022

Give Your Members a Fresh Perspective with Vertical Receipts!

Give Your Members a Fresh Perspective with Vertical Receipts!

With Vertical Receipts, your members get a fresh look at their transactions, with current and available balances conveniently displayed at the bottom of the receipt.  Up to 588 transactions can be listed on a single receipt!  This new, easier-to-read format will be used for any receipt from any channel in CU*BASE, including standard Teller, Xpress… Read more »

Feb 16, 2022

Give Your Members a Fresh Perspective with Vertical Receipts!

Give Your Members a Fresh Perspective with Vertical Receipts!

With Vertical Receipts, your members get a fresh look at their transactions, with current and available balances conveniently displayed at the bottom of the receipt.  Up to 588 transactions can be listed on a single receipt!  This new, easier-to-read format will be used for any receipt from any channel in CU*BASE, including standard Teller, Xpress… Read more »

Feb 9, 2022