Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October!
Monday, October 5
Xpress Teller Techniques
9:30 AM – 11:00 AM ET
It’s Me 247 Online Banking
2:00 PM – 3:00 PM ET
Member Services: Inquiry and Phone Operator
3:15 PM – 4:45 PM ET
Tuesday, October 6
Online Credit Cards: On the Front Line
9:30 AM – 10:30 AM ET
Indirect Lending – Dealers & Delivery Channels
11:00 AM – 11:30 AM ET
Getting Started with Unique Data Management (UDM)
2:00 PM – 3:00 PM ET
CU*Forms Programming Workshop
Trending Webinar Series!
3:00 PM – 4:00 PM ET
Designing Loan Products
3:30 PM – 4:00 PM ET
Wednesday, October 7
Opening Memberships/Accounts
9:30 AM – 11:00 AM ET
Closing Memberships/Accounts
11:15 AM – 12:15 PM ET
Head Teller Vault and Change Fund Management
2:30 PM – 3:30 PM ET
Thursday, October 8
Microsoft Excel for Credit Unions
9:30 AM – 10:30 AM ET
Launching Secure Online Form Generator/Request Center
11:00 AM – 12:00 PM ET
A Vendor Management Conversation
2:15 PM – 3:30 PM ET
Next Suggested Product Targeted Sales Prompts
3:15 PM – 4:45 PM ET
Tuesday, October 13
Managing Bankruptcy
10:30 AM – 12:00 PM ET
Wrap Up Codes: Improving Your Member Phone Interactions
3:00 PM – 4:00 AM ET
CU*Forms Programming Workshop
Trending Webinar Series!
3:00 PM – 4:00 PM ET
Wednesday, October 14
Standard Teller Training Day
1:00 PM – 5:00 PM ET
Thursday, October 15
Learning Cafe
3:00 PM – 4:00 PM ET
Tuesday, October 20
CU*Forms Programming Workshop
Trending Webinar Series!
3:00 PM – 4:00 PM ET
Wednesday, October 21
Management Tools: Leadership Dashboards
3:30 PM – 4:30 PM ET
Thursday, October 22
Member Service Trackers, Leads, and Follow-Ups
10:00 AM – 11:00 AM ET
Tuesday, October 27
CU*Forms Programming Workshop
Trending Webinar Series!
3:00 PM – 4:00 PM ET
Wrap Up Codes: Improving Your Member Phone Interactions
3:30 PM – 4:30 PM ET
The Education Team strives to make each client and staff interaction an opportunity to learn more about the tools of our network. Our Education Specialists reinforce the importance of the 5th Cooperative Principle of Education, Training, and Information. The purpose of the team is to guide users and build confidence in their ability to navigate and understand the system(s) they utilize.
