It’s time to upgrade IBM iAccess (used for print sessions) to version 1.1.9.11 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. Remember: these updates will need to be applied to all of your CBX workstations and must be completed by 2/27/2026.
If your IT staff has not yet completed these upgrades, check out the AnswerBook item below for complete instructions. If you are a Network Services Managed Client, please note that we will coordinate and perform the required update for your credit union.
The new version of IBM client access has been tested with all CU*Answers supported printers. If you are currently using an unsupported printer, this may affect functionality of printing from CBX after upgrading to the new version of IBM. For a list of supported printers, click here.
If you have any questions, or if you are encountering any difficulties completing the upgrades, please contact the Help Desk at extension 266, or by email.
