Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January!
Monday, January 5
Custom Training Edition (CTE) Demo
3:30 PM – 4:15 PM ET
Tuesday, January 6
Introduction to Marketing and Sales Tools
9:30 AM – 10:30 AM ET
Member Services Training Day
1:00 PM – 5:00 PM ET
CU*Forms Programming Workshop
3:00 PM – 4:00 PM ET
Wenesday, January 7
Meet AuditLink – A Cooperative Approach to Vendor Management
10:00 AM – 11:00 AM ET
Learning Cafe
Dormancy/Escheat Monitoring Processes
3:00 PM – 4:00 PM ET
Thursday, January 8
How to Develop and Test Your Business Continuity Plan
3:30 PM – 4:00 PM ET
Tuesday, January 13
Leadership Essentials for New Supervisors
10:30 AM – 11:30 AM ET
The Art of Coaching
3:00 PM – 4:00 PM ET
CU*Forms Programming Workshop
3:00 PM – 4:00 PM ET
Wednesday, January 14
Opening Memberships/Accounts
9:30 AM – 11:00 AM ET
Components of an Information Security Program
3:00 PM – 3:30 PM ET
FUEL Decision Model Roundtable Discussion
3:00 PM – 4:00 PM ET
Thursday, January 15
Management Tools: Leadership Dashboards
3:30 PM – 4:30 PM ET
Tuesday, January 20
CU*Forms Programming Workshop
3:00 PM – 4:00 PM ET
Wednesday, January 21
Standard Teller Techniques
9:30 AM – 11:00 AM ET
Closing Memberships/Accounts
3:30 PM – 4:30 PM ET
Thursday, January 22
Interviewing Skills with a Credit Union Slant
9:30 AM – 10:30 AM ET
Online Credit Cards: Daily Maintenance/Reports
2:00 PM – 3:00 PM ET
Using CBX Tools for Bank Secrecy Act (BSA) Compliance
3:30 PM – 4:30 PM ET
The Education Team strives to make each client and staff interaction an opportunity to learn more about the tools of our network. Our Education Specialists reinforce the importance of the 5th Cooperative Principle of Education, Training, and Information. The purpose of the team is to guide users and build confidence in their ability to navigate and understand the system(s) they utilize.



















