Asterisk Intelligence

Contact Asterisk Intelligence

Have questions? Contact the Asterisk Intelligence Team!
Contact Us
Phone: 1-800-327-3478 x870
Email: ai@cuanswers.com

Work smarter, not harder. The Asterisk Intelligence team brings you a team of analysts who work to interpret your data for insights and opportunity. Tools like Analytics Booth, Report Builder (Query), Dashboards, and Unique Data Management (UDM) give the power to see and control your database. Then we work with you to maximize the benefit of these solutions in the context of our five pillars of data analytics – Finance, Operations, Fraud, Audience, & Marketing.

Unique Data ManagementGood data management means better analytics and is critical to support any business intelligence effort. The Asterisk Intelligence team emphasizes data warehousing strategies and solutions for database administrators at every credit union. Use Unique Data Management (UDM) to customize your member’s profile, increase the archiving of database files, sign on for extended availability of transaction histories, and reach out with opportunities for data exchanges with your 3rd party vendors.

Partner with Asterisk Intelligence to harness the power of your data with business intelligence and database management!

   

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Asterisk Intelligence products are now available to order in the store.

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Meet the Team

Keegan Daniel
VP Professional Services

Beginning his career at CU*Answers in 2007 as a Client Service Representative, Keegan’s quick and thorough understanding of the credit union environment soon saw him promoted to a managerial position within the department. By 2012, his critical business skills and ability to perform at a high level led him to the CU*Answers Management Services team, as the leader of the newly minted Earnings Edge brand. Since its inception, Keegan has led the Earnings Edge team to drive growth and efficiencies for credit union customers and owners. Keegan is known for his all-around expertise, experience, and level of organization that helps credit unions reach their goals of becoming high-performing cooperatives.

Most recently, Keegan has been tasked with managing the Asterisk Intelligence Team. The Asterisk Intelligence team works with credit unions to establish business intelligence teams, develop business intelligence strategies and develop external data warehouse strategies.

Thomas Hull
Business Intelligence Analyst

After joining the CU*Answers family in 2011 as a Staff Accountant, Thomas’ passion for data and analytics became immediately apparent, and he quickly grew to become the corporate resource for data trending and forecasting, financial analysis, and data visualization.

In 2017, Thomas joined the Asterisk Intelligence team as a Business Intelligence Analyst, playing a vital role in new service development. Through his extensive background in finance and corporate accounting, he provides a unique perspective on the value that data strategies can bring to an organization; everything from budgeting and corporate planning, supporting RFP’s, to board reporting.

“I look forward to contributing my knowledge and expertise to the Asterisk Intelligence team by generating knowledge and insight for credit unions, identifying opportunities, and ultimately manufacturing value!”

Annalyn Hawkes
Business Intelligence Analyst

Known for her versatility and value within the cuasterisk.com network, Annalyn began her career with Xtend in 2012 as a Contact Center Representative. Equipped with a sharp attention to detail, Annalyn quickly advanced to the project-based role of Business Support Representative. Her adept project managing skill set led to a management position in 2015, as she assumed the role of Assistant Manager of the Business Support Team.

Annalyn most recently joined the CU*Answers Asterisk Intelligence team in 2017 as a Business Intelligence Analyst, where she shares her experience and passion for data mining, analytics, and business development. Her expansive background at Xtend allowed her to develop invaluable proficiency at using data to find opportunity, strategize action, and track results for impact and trend analysis, making her an asset to both the Asterisk Intelligence team, and our credit union partners.

“I am excited to be joining the Asterisk Intelligence team as organizations are putting so much attention on data! There is so much value in connecting data points to tell a story, and I believe our data analytics and data warehouse solutions will bring that value to credit unions of all sizes.”

Josh Peacock
Assistant Manager Analytics, Business Development

Originally from Southwest Michigan, Josh spent 15 years working in both North and South Carolina before returning to Michigan in the late 1990s to begin his career at CU*Answers. Though he initially served as an independent consultant, Josh accepted a full-time role with the company in 2010. His responsibilities today are twofold: first, he leads a team focused on new product development. Initially, these new products resided only within the company’s core software platform, however, Josh has since expanded his efforts to deliver web-based analytical products to help better serve the CU*Answers client base, and second, he’s engaging in business development activities to expand revenue streams beyond the CU*Answers network.

Though Josh has helped drive innovation in many ways during his two-decade tenure with the firm, one of his most notable achievements came in 2005 as the technical project leader for CU*Answers credit card platform. A true win-win, this platform has since become a major revenue stream for both CU*Answers and its network of credit unions. Today, the platform supports over 100 credit unions that generate over 25 million credit card transactions annually.

Outside of work, Josh has recently developed a strong passion for PICKLEBALL – a sport that is quickly gaining popularity in North America. Josh is also a former Michigan State Racquetball Champion.

Updated
October 16, 2019

Jump into a Dashboard Dive: Concentration Risk by Member/Portfolio Analysis Concentration Risk

Jump into a Dashboard Dive: Concentration Risk by Member/Portfolio Analysis Concentration Risk

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence Team as they review tools #460 and #592 the Concentration Risk by Member and Portfolio Analysis Concentration Risk Dashboards.  Understanding and managing risk exposure is critical to the health and sustainability of the credit union.  Learn how to use these dashboards to… Read more »

Sep 12, 2019

Don’t Miss This Week’s Dashboard Dive: Data Warehousing/Library Management Tools

Don’t Miss This Week’s Dashboard Dive: Data Warehousing/Library Management Tools

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence Team as they review tools #1980 and #1310, the Library Statistics and Management Dashboards.  Regardless of whether you participate with our shared Data Warehousing services or not, you will not want to miss out on these features!  Learn how to utilize these… Read more »

Sep 9, 2019

Analytics Booth Price Increase

Analytics Booth Price Increase

Effective 10/1/19, the monthly fee for Analytics Booth will increase to $100.00.  This price increase, which was previously announced at the 2019 Leadership Conference, will support the growing infrastructure of the Analytics Booth applications. Analytics Booth is an analytical toolkit that provides the following services to credit unions: Analytics Booth Trends Analytics Booth Alerts Analytics… Read more »

Sep 6, 2019

Jump into a Dashboard Dive: Data Warehousing/Library Management Tools

Jump into a Dashboard Dive: Data Warehousing/Library Management Tools

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence Team as they review tools #1980 and #1310, the Library Statistics and Management Dashboards.  Regardless of whether you participate with our shared Data Warehousing services or not, you will not want to miss out on these features!  Learn how to utilize these… Read more »

Sep 5, 2019

Free Download from AI for the 20 Quick Data Fact Projects Book

Free Download from AI for the 20 Quick Data Fact Projects Book

Free Download: 20 Quick Data Facts Book from Asterisk Intelligence Be surprised by data about your credit union!  See some information that raises more questions that you want to research and learn!  Discover (or re-discover) a data set you didn’t know you had at the click of a button! There are thousands of facts available… Read more »

Sep 3, 2019

Order a Data Warehouse for Custom Data Storage in the Core

Order a Data Warehouse for Custom Data Storage in the Core

The Data Warehouse, available from Asterisk Intelligence, is designed to support the storage and analysis of data from multiple sources from alongside your core processing data.  The space gives you a solution to manage custom and special data sets in CU*BASE. Click below to purchase your Data Warehouse: Visit the Store Today Asterisk Intelligence is… Read more »

Aug 29, 2019

Analytics Booth dashboards reach three years of operational trending

Asterisk Intelligence, the data analytics and data warehousing team at CU*Answers, is excited to announce that their Analytics Booth Portfolio Dashboards, a web-based operational trending and analysis toolset, will exceed a full three years of daily portfolio trending. “September 1st marks the three-year anniversary of activating daily data collection for our credit unions’ loan, share, […]

Aug 28, 2019

Asterisk Intelligence Week hits record attendance

CU*Answers, the 100% credit-union owned, cooperative CUSO, just completed its fifth offering of “Asterisk Intelligence Week”, a four-day training and educational event intended to increase awareness of credit union data strategies and resources. “Our August 2019 Asterisk Intelligence Week observed record attendance,” noted Thomas Hull, CU*Answers Business Intelligence Analyst. “We are so fortunate to have […]

Aug 27, 2019

Join Us – Asterisk Intelligence Week On-Demand

Join Us – Asterisk Intelligence Week On-Demand

The Asterisk Intelligence Team welcomes you to participate in our recent Asterisk Intelligence Week sessions by attending on-demand via the recorded sessions. Dashboards Did you know there’s 100+ dashboard tools available for quick and dynamic review of data? During this training event designed for credit union management, marketing staff, and database administrators, participants get up… Read more »

Aug 26, 2019