Risk Assessment Center

Share with Your Partners!

Have you developed a risk assessment format that you believe works well and satisfies the NCUA requirements?
Share your format with your CUSO partners! Submit a copy of your risk assessment
or the template you used (clean it up to remove any details you’d rather keep private, of course) to dmoore@cuanswers.com and
we’ll make sure it is posted here for others to learn from.

This website is designed to assist credit unions in completing their Internet Banking risk assessment as required by the “Guidance on Authentication in Internet Banking Environment” (NCUA letter 05-CU-18). You’ll find technical information and business considerations related to It’s Me 247 Online Banking and other internet based services. This page also includes links to additional resources that can help you in your own risk assessment process.

We hope you will find what you need here – please let us know if you have anything you’d like to contribute to make the site more helpful for you and your partners!


SecuriKey

CU*Answers receives a large number of cybersecurity due diligence requests from our clients. Although we have a vast library of resources, accessing all of this information – especially if there is an examiner in the room – can be challenging for credit union staff. With the need to revise or publish a significant amount of cybersecurity due diligence information, CU*Answers is publishing SecuriKey, Your Key to Cybersecurity.
SecuriKey

Each SecuriKey document will have the following features:

  • Quick Reference Guide (intended to be something a client can provide to examiners)
  • Summary of Features of the Service
  • Detailed Risk Assessment Tools
  • Ways for the credit union to engage with our teams (e.g. MOP has information for AuditLink for credit unions concerned with the Patriot Act)

CU*Answers is interested in any feedback your teams may have. In addition, CU*Answers is interested in any other internet-based software or services our clients would want us to add to the SecuriKey library.

SecuriKey Documents

Online and Mobile Banking

MOP – Membership Opening Process

MACO – Multi-Authentication Convenience Options

SecuriKey Forms

Want to be part of the discussion? Enter your email address below to be part of the SecuriKey email group. You can unsubscribe at any time.

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Submit an Idea for SecuriKey


Other Resources

PIB

PIB
Understanding the PIB SystemUser manual and rollout instruction documents.
PIB Configuration/User Guide
Implementing PIB: Rollout Strategies A to Z
Updated
June 25, 2020

[The Pulse] 2021 Business Continuity Plan Now Available

[The Pulse] 2021 Business Continuity Plan Now Available

CU*Answers Business Continuity Plan: 2021 Release Now Available   As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »

Feb 1, 2021

A Note from Network Services: Patching Completed for the Recent UNIX and Linux Sudo Vulnerability

A Note from Network Services: Patching Completed for the Recent UNIX and Linux Sudo Vulnerability

On Tuesday, January 26, a vulnerability was announced which affected UNIX and Linux operation systems running Sudo versions prior to 1.9.5p2.  This vulnerability affected user privilege management services.  For further details on this, please refer to our previous announcement. We have patched all CU*Answers and client servers affected by this vulnerability.  Guapples, which are not… Read more »

Jan 29, 2021

Paywatch is FREE to Payveris Bill Pay Clients – Join our Upcoming Webinar to Learn More!

Paywatch is FREE to Payveris Bill Pay Clients – Join our Upcoming Webinar to Learn More!

Paywatch (Payveris Fraud Prevention Solution) is now FREE to all credit unions using Payveris Bill Pay! When launching the Paywatch Fraud Monitoring service, the SettleMINT team will review the Paywatch rules with you and help customize them for your credit union.  Once your credit union is live, if a transaction fails one of these rules,… Read more »

Jan 29, 2021

Here comes the next Collections Roundtable!

Here comes the next Collections Roundtable!

Pull Up a Chair, the Roundtable is Waiting! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes.  Join us for the first session of the 2021 Collections Roundtable Series – for whichever session you’d like, or both! Please note: the Collections Roundtable for this quarter will… Read more »

Jan 28, 2021

A Note from Network Services on the Recent UNIX and Linux Sudo Vulnerability

A Note from Network Services on the Recent UNIX and Linux Sudo Vulnerability

Yesterday, January 26, a vulnerability was announced affecting UNIX and Linux operating systems running Sudo versions prior to 1.9.5p2.  This vulnerability affects user privilege management services. Initial reports indicate this vulnerability is difficult to exploit remotely, and there is no evidence this vulnerability has been used to attack any systems managed by CU*Answers.  As with… Read more »

Jan 27, 2021

The Next Data Warehouse Upgrade Arrives in March

The Next Data Warehouse Upgrade Arrives in March

Attention Data Warehouse Subscribers: Beginning 3/7/2021, your Data Warehouse library will be temporarily unavailable until 3/28/2021 while CU*Answers performs upgrades to our Production server.  During this time, all CU*Answers online credit unions will be running off our High Availability server. Because the Data Warehouse library (FILExxDW) is stored on Production and not replicated to HA,… Read more »

Jan 26, 2021

CUSO Challenge: Nationwide Think Tank Made by and for CUSOs and the Credit Unions they Serve

CUSO Challenge: Nationwide Think Tank Made by and for CUSOs and the Credit Unions they Serve

CU*Answers, CU*NorthWest, CU*South, eDOC, rkGoBig and Xtend have joined together to challenge the credit union industry.  Join us for the fourth webinar in the five-part CUSO Challenge series.  This webinar will focus on a nationwide, multi-CUSO effort to create a Think Tank consortium for CUSOs. Tuesday, February 16th at 2:00 PM ET Register Today Click… Read more »

Jan 26, 2021