Risk Assessment Center

Share with Your Partners!

Have you developed a risk assessment format that you believe works well and satisfies the NCUA requirements?
Share your format with your CUSO partners! Submit a copy of your risk assessment
or the template you used (clean it up to remove any details you’d rather keep private, of course) to dmoore@cuanswers.com and
we’ll make sure it is posted here for others to learn from.

This website is designed to assist credit unions in completing their Internet Banking risk assessment as required by the “Guidance on Authentication in Internet Banking Environment” (NCUA letter 05-CU-18). You’ll find technical information and business considerations related to It’s Me 247 Online Banking and other internet based services. This page also includes links to additional resources that can help you in your own risk assessment process.

We hope you will find what you need here – please let us know if you have anything you’d like to contribute to make the site more helpful for you and your partners!


SecuriKey

CU*Answers receives a large number of cybersecurity due diligence requests from our clients. Although we have a vast library of resources, accessing all of this information – especially if there is an examiner in the room – can be challenging for credit union staff. With the need to revise or publish a significant amount of cybersecurity due diligence information, CU*Answers is publishing SecuriKey, Your Key to Cybersecurity.
SecuriKey

 
 
 
 
Each SecuriKey document will have the following features:

  • Quick Reference Guide (intended to be something a client can provide to examiners)
  • Summary of Features of the Service
  • Detailed Risk Assessment Tools
  • Ways for the credit union to engage with our teams (e.g. MOP has information for AuditLink for credit unions concerned with the Patriot Act)

CU*Answers is interested in any feedback your teams may have. In addition, CU*Answers is interested in any other internet-based software or services our clients would want us to add to the SecuriKey library.

SecuriKey Documents

Online and Mobile Banking

MOP – Membership Opening Process

MACO – Multi-Authentication Convenience Options

SecuriKey Forms

Want to be part of the discussion? Enter your email address below to be part of the SecuriKey email group. You can unsubscribe at any time.

Subscribe/Unsubscribe

Submit an Idea for SecuriKey


Additional Tools To Complete Your Risk Assessment

CU*BASE and the FFIEC Supplement to Authentication in an Internet Banking Environment
Adobe PDF Format
Completing your Credit Union’s Internet Banking Risk Assessment
Adobe PDF Format
Microsoft Word Format
It’s Me 247 Online Banking Risk Assessment: Product Feature Matrix
Adobe PDF Format
Microsoft Word Format
Strategies for Controlling Member Access to It’s Me 247 Online Banking
Adobe PDF Format

Other Resources

PIB

PIBThe following information is all PIB specific.

Introducing PIB: A Personal Internet Branch for Credit Union Members
(PowerPoint presentation used during the 2006 Annual Leadership Conference)
Adobe PDF Format
Microsoft PowerPoint Format
Presenting Your Personal Internet Branch (Sample marketing piece: tri-fold brochure)
Adobe PDF Format
Understanding the PIB SystemUser manual and rollout instruction documents.
PIB Configuration/User Guide
Implementing PIB: Rollout Strategies A to Z
Sample PIB Badge:
PIB
Updated
June 21, 2018

Boot Camp Signups Coming Soon!

Boot Camp Signups Coming Soon!

Mark your calendars!  The next Boot Camp from CU*Answers Network Services will be hosted on Wednesday, March 29 and Thursday, March 30 at our 28th Street location. Our Boot Camps offer immersive interactions between design, development, and technical leaders with credit union participants, covering subject matter at a deeper level than is typical for most… Read more »

Jan 18, 2017

Learn More About How to Launch Mobile App 2.0!

Learn More About How to Launch Mobile App 2.0!

Mobile App 2.0 is here!  Learn about Mobile Check Deposit, Mobile Banking, and other Online Banking features, all with a single It’s Me 247 login. For more information, including pricing and how to get placed on the schedule for mobile app deployment to your members, join one of our upcoming sessions: Tuesday, January 24 at 10:00… Read more »

Jan 18, 2017

Join Us for the Imaging Solutions Roundtable!

Join Us for the Imaging Solutions Roundtable!

ATTENTION: Imaging Solutions Release Management Subscribers Let’s get together and discuss Imaging Solutions’ Release Management service and all things imaging! Thursday, February 23 9 AM – 3 PM CU*Answers 6000 28th St SE, Grand Rapids MI 49546 Reserve Your Seat  This is an in-person event, however, a web conference has been arranged to include participants that… Read more »

Jan 17, 2017

Sunsetting the WCalendar and WMail Tools in CU*BASE

Sunsetting the WCalendar and WMail Tools in CU*BASE

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS With the 17.03 Release of CU*BASE, we will be sunsetting the WCalendar and WMail Tools. As support for both WCalendar and WMail development was suspended several years ago, with this release we will now be removing them from CU*BASE menus and screens. This means that the following options will… Read more »

Jan 16, 2017

Big Changes on the Horizon with CU*BASE New Navigation!

Big Changes on the Horizon with CU*BASE New Navigation!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Arriving March 19th, the New Navigation system will bring many exciting new features to CU*BASE!  The 17.03 release will allow you to Search for Tools, sort them alphabetically, and even set up lists of favorite tools tied to individual Employee IDs.  It’s a bold new take on the CU*BASE… Read more »

Jan 16, 2017

A White Paper Report from AuditLink

A White Paper Report from AuditLink

AuditLink recently published a White Paper release detailing the Consumer Financial Protection Bureau’s consent order against Navy Federal Credit Union.  This consent order followed allegations relating to how the credit union communicated with members, as well as how they handled member account access.  This documentation also presents tips for reviewing system configurations. For a complete… Read more »

Jan 13, 2017