Risk Assessment Center

Share with Your Partners!

Have you developed a risk assessment format that you believe works well and satisfies the NCUA requirements?
Share your format with your CUSO partners! Submit a copy of your risk assessment
or the template you used (clean it up to remove any details you’d rather keep private, of course) to dmoore@cuanswers.com and
we’ll make sure it is posted here for others to learn from.

This website is designed to assist credit unions in completing their Internet Banking risk assessment as required by the “Guidance on Authentication in Internet Banking Environment” (NCUA letter 05-CU-18). You’ll find technical information and business considerations related to It’s Me 247 Online Banking. This page also includes links to additional resources that can help you in your own risk assessment process.

We hope you will find what you need here – please let us know if you have anything you’d like to contribute to make the site more helpful for you and your partners!

Tools To Complete Your Risk Assessment

CU*BASE and the FFIEC Supplement to Authentication in an Internet Banking Environment
Adobe PDF Format
Completing your Credit Union’s Internet Banking Risk Assessment
Adobe PDF Format
Microsoft Word Format
It’s Me 247 Online Banking Risk Assessment: Product Feature Matrix
Adobe PDF Format
Microsoft Word Format
Strategies for Controlling Member Access to It’s Me 247 Online Banking
Adobe PDF Format

Other Resources


PIBThe following information is all PIB specific.

Introducing PIB: A Personal Internet Branch for Credit Union Members
(PowerPoint presentation used during the 2006 Annual Leadership Conference)
Adobe PDF Format
Microsoft PowerPoint Format
Presenting Your Personal Internet Branch (Sample marketing piece: tri-fold brochure)
Adobe PDF Format
Understanding the PIB SystemUser manual and rollout instruction documents.
PIB Configuration/User Guide
Implementing PIB: Rollout Strategies A to Z
Sample PIB Badge:
October 21, 2016

Don’t Miss Out! Enter the CU*BASE New Navigation Contest for a Chance to Win a Laptop!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Don’t miss out! As you’ve heard, the upcoming CU*BASE navigation change is a new way to use the features that you already love. By simply searching for tools and creating your favorite list, you can customize CU*BASE to deliver you the functions you need for your day without spending… Read more »

Feb 24, 2017

Grow your Membership Leads – Managed Yak Tracker from Xtend and Chatter Yak!

Is your credit union looking for more loans and new ways to attract non-members?  If so, don’t miss out on our upcoming Managed Yak Tracker webinar!  We will explore how a partnership between CU*Answers, Xtend, and Chatter Yak! can help you accomplish all of the above, while our three CUSOs perform the bulk of the… Read more »

Feb 24, 2017

Don’t Miss this FREE Education Express Webinar!

Thursday, March 23 2:30 – 3:00 PM ET This Month’s Focus Tiered Service Points and Rewards We will be offering a session for credit unions that are interested in utilizing Tiered Service Points, and showing how they can reward members via a points program based on their membership services. Don’t miss this FREE webinar Get… Read more »

Feb 22, 2017

Another Cooperative Investment Opportunity!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Check out the participation certificate offering that this credit union has exclusively for you, their cuasterisk.com network partner! First United Credit Union View Opportunity! To find out more about cooperative investment opportunities or to post your own investment opportunity for your network partners, visit the Xtend Cooperative Liquidity Exchange… Read more »

Feb 21, 2017

Join us for a My CU Today Plus Conference – 10 Year/3 Year GL Analysis

Today’s credit union executives demand flexibility, security and peace of mind over what is happening at their credit unions. My CU Today Plus helps your credit union to mine, track, analyze, and report information anytime and anywhere.  We are offering a web conference series to help you explore the ways in which you can utilize… Read more »

Feb 21, 2017

It’s Almost Time for the February Tricks of the Trade Webinar!

The February Tricks of the Trade webinar will be held today from 3:30-4:00 PM ET! Simply click here and enter this password: tricks. During this interactive and engaging webinar, we will be revisiting the information from our January session to give you an in-depth look at documentation related to the CU*BASE 17.03 release, the new CU*BASE navigation changes,… Read more »

Feb 21, 2017