Risk Assessment Center

Share with Your Partners!

Have you developed a risk assessment format that you believe works well and satisfies the NCUA requirements?
Share your format with your CUSO partners! Submit a copy of your risk assessment
or the template you used (clean it up to remove any details you’d rather keep private, of course) to dmoore@cuanswers.com and
we’ll make sure it is posted here for others to learn from.

This website is designed to assist credit unions in completing their Internet Banking risk assessment as required by the “Guidance on Authentication in Internet Banking Environment” (NCUA letter 05-CU-18). You’ll find technical information and business considerations related to It’s Me 247 Online Banking and other internet based services. This page also includes links to additional resources that can help you in your own risk assessment process.

We hope you will find what you need here – please let us know if you have anything you’d like to contribute to make the site more helpful for you and your partners!


SecuriKey

CU*Answers receives a large number of cybersecurity due diligence requests from our clients. Although we have a vast library of resources, accessing all of this information – especially if there is an examiner in the room – can be challenging for credit union staff. With the need to revise or publish a significant amount of cybersecurity due diligence information, CU*Answers is publishing SecuriKey, Your Key to Cybersecurity.
SecuriKey

 
 
 
 
Each SecuriKey document will have the following features:

  • Quick Reference Guide (intended to be something a client can provide to examiners)
  • Summary of Features of the Service
  • Detailed Risk Assessment Tools
  • Ways for the credit union to engage with our teams (e.g. MOP has information for AuditLink for credit unions concerned with the Patriot Act)

CU*Answers is interested in any feedback your teams may have. In addition, CU*Answers is interested in any other internet-based software or services our clients would want us to add to the SecuriKey library.

SecuriKey Documents

Online and Mobile Banking

MOP – Membership Opening Process

MACO – Multi-Authentication Convenience Options

SecuriKey Forms

Want to be part of the discussion? Enter your email address below to be part of the SecuriKey email group. You can unsubscribe at any time.

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Submit an Idea for SecuriKey


Additional Tools To Complete Your Risk Assessment

CU*BASE and the FFIEC Supplement to Authentication in an Internet Banking Environment
Adobe PDF Format
Completing your Credit Union’s Internet Banking Risk Assessment
Adobe PDF Format
Microsoft Word Format
It’s Me 247 Online Banking Risk Assessment: Product Feature Matrix
Adobe PDF Format
Microsoft Word Format
Strategies for Controlling Member Access to It’s Me 247 Online Banking
Adobe PDF Format

Other Resources

PIB

PIBThe following information is all PIB specific.

Introducing PIB: A Personal Internet Branch for Credit Union Members
(PowerPoint presentation used during the 2006 Annual Leadership Conference)
Adobe PDF Format
Microsoft PowerPoint Format
Presenting Your Personal Internet Branch (Sample marketing piece: tri-fold brochure)
Adobe PDF Format
Understanding the PIB SystemUser manual and rollout instruction documents.
PIB Configuration/User Guide
Implementing PIB: Rollout Strategies A to Z
Sample PIB Badge:
PIB
Updated
June 21, 2018

Jump into a Dashboard Dive: Analyzing Fee Income, Refunds and Waivers

Jump into a Dashboard Dive: Analyzing Fee Income, Refunds and Waivers

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the CU*BASE Fee Income, Refunds, and Waiver dashboards.  Learn how to utilize these dashboards to analyze and understand your fee income like never before!  Use these tools to compare your total potential fee income versus your collected fee… Read more »

May 23, 2019

The AB 19.06 Analytics Booth Release is Coming!

The AB 19.06 Analytics Booth Release is Coming!

The Asterisk Intelligence Team is excited to present the AB 19.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 9!  This release features the NEW Static Pool Analysis Dashboard, Learn-From-Peer Trend line graphing, additional Power Lines, and more.  Check it out! View the Release Summary Learn More About the Analytics Booth Release… Read more »

May 22, 2019

Reminder: Upgrade to It’s Me 247 – PIB Rollover Scheduled for May 29

Reminder: Upgrade to It’s Me 247 – PIB Rollover Scheduled for May 29

On Wednesday, May 29, CU*Answers will perform a rollover of PIB, as part of our ongoing efforts to better prepare ourselves for potential service outages and disaster recovery scenarios.  This process will see the PIB portion of It’s Me 247 Online Banking rolled over to the servers at our 28th Street location.  The rollover is… Read more »

May 20, 2019

Don’t Miss This Week’s Dashboard Dive: Why Your Members Call

Don’t Miss This Week’s Dashboard Dive: Why Your Members Call

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the tool #1315, the ‘Why Your Members Call’ Dashboard.  Learn how this dashboard can be used to analyze your call center activity and provide greater visibility into your call center Wrap-up Codes.  Quickly review call volume per day,… Read more »

May 20, 2019