Risk Assessment Center

Share with Your Partners!

Have you developed a risk assessment format that you believe works well and satisfies the NCUA requirements?
Share your format with your CUSO partners! Submit a copy of your risk assessment
or the template you used (clean it up to remove any details you’d rather keep private, of course) to dmoore@cuanswers.com and
we’ll make sure it is posted here for others to learn from.

This website is designed to assist credit unions in completing their Internet Banking risk assessment as required by the “Guidance on Authentication in Internet Banking Environment” (NCUA letter 05-CU-18). You’ll find technical information and business considerations related to It’s Me 247 Online Banking and other internet based services. This page also includes links to additional resources that can help you in your own risk assessment process.

We hope you will find what you need here – please let us know if you have anything you’d like to contribute to make the site more helpful for you and your partners!


SecuriKey

CU*Answers receives a large number of cybersecurity due diligence requests from our clients. Although we have a vast library of resources, accessing all of this information – especially if there is an examiner in the room – can be challenging for credit union staff. With the need to revise or publish a significant amount of cybersecurity due diligence information, CU*Answers is publishing SecuriKey, Your Key to Cybersecurity.
SecuriKey

 
 
 
 
Each SecuriKey document will have the following features:

  • Quick Reference Guide (intended to be something a client can provide to examiners)
  • Summary of Features of the Service
  • Detailed Risk Assessment Tools
  • Ways for the credit union to engage with our teams (e.g. MOP has information for AuditLink for credit unions concerned with the Patriot Act)

CU*Answers is interested in any feedback your teams may have. In addition, CU*Answers is interested in any other internet-based software or services our clients would want us to add to the SecuriKey library.

SecuriKey Documents

Online and Mobile Banking

MOP – Membership Opening Process

MACO – Multi-Authentication Convenience Options

SecuriKey Forms

Want to be part of the discussion? Enter your email address below to be part of the SecuriKey email group. You can unsubscribe at any time.

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Submit an Idea for SecuriKey


Additional Tools To Complete Your Risk Assessment

CU*BASE and the FFIEC Supplement to Authentication in an Internet Banking Environment
Adobe PDF Format
Completing your Credit Union’s Internet Banking Risk Assessment
Adobe PDF Format
Microsoft Word Format
It’s Me 247 Online Banking Risk Assessment: Product Feature Matrix
Adobe PDF Format
Microsoft Word Format
Strategies for Controlling Member Access to It’s Me 247 Online Banking
Adobe PDF Format

Other Resources

PIB

PIBThe following information is all PIB specific.

Introducing PIB: A Personal Internet Branch for Credit Union Members
(PowerPoint presentation used during the 2006 Annual Leadership Conference)
Adobe PDF Format
Microsoft PowerPoint Format
Presenting Your Personal Internet Branch (Sample marketing piece: tri-fold brochure)
Adobe PDF Format
Understanding the PIB SystemUser manual and rollout instruction documents.
PIB Configuration/User Guide
Implementing PIB: Rollout Strategies A to Z
Sample PIB Badge:
PIB
Updated
June 21, 2018

Solutions from CU*Answers Network Services: Remote Work Support

Solutions from CU*Answers Network Services: Remote Work Support

Does your credit union have all the feature functionality that you need?  Are you utilizing all of the proper security features to keep your network and users safe?  CU*Answers Network Services offers a variety of scalable, secure remote access solutions, that we can help you implement for your credit union! CNS solutions meet the NCUA’s… Read more »

May 28, 2020

Join Us for Our 2020 Annual Stockholders Meeting

Join Us for Our 2020 Annual Stockholders Meeting

ATTENTION XTEND STOCKHOLDERS As a reminder, Xtend will be changing up our Leadership Conference this year, and will be moving to a video format.  As a remote business we are really looking forward to engaging with more credit union professionals, introducing you to more team members, and interacting with you in a new way! Xtend… Read more »

May 28, 2020

Don’t Forget to Register for this Year’s All-Digital Stockholders Meeting!

Don’t Forget to Register for this Year’s All-Digital Stockholders Meeting!

ATTENTION CU*ANSWERS STOCKHOLDERS CU*Answers will be hosting our Annual Meeting virtually on Wednesday, June 17, 2020 at 4:30 PM ET.  This year’s Annual Stockholder Meeting will be different from previous years, as it will be held via a webinar using the Zoom application.  You can connect via computer or phone. Use the link below to… Read more »

May 27, 2020

Take a Look at the CU*Answers University Courses for June!

Take a Look at the CU*Answers University Courses for June!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in June!   Tuesday, June 2 3:00 PM – 4:00 PM ET NCUA Priorities – CU*Answers Response & Recommendations Register for web conference  … Read more »

May 26, 2020

We’re Here When You Need Us – Meet Pete Meyers, CU*Answers Marketing Manager

We’re Here When You Need Us – Meet Pete Meyers, CU*Answers Marketing Manager

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Pete Meyers, Marketing Manager at CU*Answers.  The… Read more »

May 26, 2020

Arriving Tomorrow: a New eSign Experience for Your Members!

Arriving Tomorrow: a New eSign Experience for Your Members!

Don’t forget: Imaging Solutions, in partnership with Mobile Technologies Group and eDOC Innovations, will be bringing a new eSign experience for your members!  Starting tomorrow, May 27th, the following enhancements will be available as part of eDOCSignature both online and via mobile: A cleaner, more intuitive interface. As before, members can still receive email notifications… Read more »

May 26, 2020