Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users.  Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »

Prevent Fraud with Positive Pay for Your Business Members

If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written.  Any… Read more »

Have You Received Your SimplyVoting Ballot for the 2024 CU*Answers Elections?

ATTENTION CU*ANSWERS STOCKHOLDERS CU*Answers Stockholders: if you have not yet received an email ballot from SimplyVoting, we recommend that you check your spam folder and/or contact your credit union’s IT department to ensure this is nor being blocked by any filters. As a reminder, votes can still be submitted in-person at the 2024 CU*Answers Leadership… Read more »

Conference Materials Now Available: 9th Annual Conversations on Compliance Event

Conference materials from our 9th annual Conversations on Compliance event are now available for you to review/download! We appreciate the continued engagement and input from our network partners as we face new topics and emerging risks in the fields on auditing and compliance. Whether or not you were able to attend this year’s event in-person,… Read more »

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more!  Click on the links below for a deeper dive into each item, and don’t forget to… Read more »

Education Around the Corner – Keeping You Informed of the Latest Webinars and Events

As of fall 2023, CU*Answers Client Services and Education replaced our previous newsletters with a webinar series, known as Education Around the Corner.  Education Around the Corner highlights upcoming education opportunities, and provides a look at: How to find upcoming classes, including Education Express and Learning Café sessions. How to register for events. Discussions on… Read more »