Join Us for a Conversation on Xpress Teller: How Do You Handle Non-Member Transactions?

Xpress Teller is a separate teller processing platform to CU*BASE, designed to streamline and simplify the teller experience.  We invite you to join us for an open forum discussion and share your ideas, success stories, and experiences – whether you currently use Xpress Teller or are looking to make the move, this conversation is open… Read more »

Leadership 2023 Recap: MAP for Transaction Processing

If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered!  Today’s hot topic comes from SettleMINT EFT! The SettleMINT EFT team is excited to announce a partnership with Member Access Processing (MAP) for card transaction processing.  This partnership brings another… Read more »

Let’s Build It Together! Now Accepting Applications for the 23.10 CU*BASE Release Beta Pool

Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 23.10 release! Learn more about enhancements coming in the October release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. Interested in joining the Beta Pool?  Use the link below to… Read more »

Join Us for a Conversation on Plastics: Understanding the Data

Conversations on Plastics

From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations to mandates, and everywhere in between, Conversations on Plastics is another avenue that allows SettleMINT EFT to explore the complex and exciting world of ATM, debit, and credit cards!  Join our upcoming session for a discussion on understanding the data – we will… Read more »

Upgrade to Check Image Retrieval for Catalyst Clients Arriving 8/15/23

As previously announced, Catalyst is upgrading their check image retrieval process and all CU*Answers clients using Catalyst for their check image retrieval need to be migrated to the new, more secure certificate-based retrieval method.  All Catalyst credit unions will be moved to the new certificate-based retrieval method on Tuesday, August 15th around 9:00 AM ET…. Read more »

Strategic Shorts: Attaching Goals to Key Metrics

Analytics Booth helps credit union executives and managers capture, visualize, and use data analytics to guide their business decisions and minimize risk.  Strategic Shorts is a video series that teaches you how to accomplish this. In today’s video, Josh Peacock highlights how you can attach organizational goals to key metrics for your credit union.  Goals… Read more »

Best Practices for Your Email Upkeep: Bounce Backs for Emails Sent via CU*BASE

Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication.  We have prepared AnswerBook topics which provide greater detail on these changes. When emails that are sent via CU*BASE bounce back as invalid, what… Read more »

Join a Conversation on Data – July 20!

Join a Conversation on Data with your credit union peers, hosted by CU*Answers’ Asterisk Intelligence.  Meetings are held via Zoom in the style of open forum discussion or presentation.  Please come prepared with a question or suggestion for the group on the topic of Data Mining/Data Processing – you’ll be able to submit your question… Read more »

Join Lender*VP for a Conversation on the FUEL Decision Model!

Conversations on Lending

Join the Lender*VP team for a deep dive into the FUEL Decision Model!  Do you need a solution for automated decisions?  Maybe you already use FUEL but want to see how other credit unions are using it too! What questions do you have about FUEL?  This is the perfect opportunity to share these with the… Read more »