We’ve Added a New Sort Feature to the CU*BASE Alerts Site!

We are pleased to share some recent updates to the CU*BASE Alerts page!  Previously, the CU*BASE Alerts page allowed users to sort by the organization the posted the alert, including CU*Answers, CU*NorthWest and Xtend.  Now, new tabs have been made available that allow alerts to be sorted by ‘Resolved’ and ‘Active’ statuses.

If you are checking the CU*BASE Alerts page to see if a recent issue is still outstanding or if it has been remedied, these tabs will organize all alerts accordingly.  Resolved issues will be marked with a green banner and a check mark symbol, helping them to stand out among other alerts for network maintenance, staff meetings and ongoing issues.

Need to sign up staff to receive Alert emails?

If you have new or existing employees who would like to begin receiving emails when new Alerts are posted, you can use the button below to visit the CU*Answers online store.  Submitting a request to have your employees added to our distribution list is completely free and new email addresses are typically added to the CU*Answers distribution list within 1 to 2 business days.

Click Here to Get Started

(Please note: CU*Answers uses the same distribution list for both Client New and Alert emails.  A request to sign up for one channel will include the other, so there is no need to submit a second request.)

BizLink 247 – Designed for the Unique Needs of Business Members

BizLink 247 – Designed for the Unique Needs of Business Members

BizLink 247 is designed for the special needs of business members.  Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »

May 10, 2024

Join Lender*VP for Two Events as We Place the Spotlight on Underwriting Codes and Lending Reports!

Join Lender*VP for Two Events as We Place the Spotlight on Underwriting Codes and Lending Reports!

Lender*VP recently hosted a Conversation on Loan Application Withdrawals, and we’ve received feedback from attendees interested in learning more about underwriting codes and loan reports.  Based on this response, we have scheduled two follow-up events for May and June.  We invite you to join us and learn more about these topics! Click the buttons below… Read more »

May 10, 2024

Conversations On Education – Encouraging a Teamwork Mentality with Your Staff

Conversations On Education – Encouraging a Teamwork Mentality with Your Staff

Join us for a conversation on Education!  Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »

May 10, 2024

[The Pulse] Item Processing Services 2024 Disaster Recovery Test: Report Now Available

[The Pulse] Item Processing Services 2024 Disaster Recovery Test: Report Now Available

Item Processing Services 2024 Disaster Recovery Test: Report Now Available   For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you. During the week of April 22nd, 2024, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations… Read more »

May 8, 2024

Full Service Cards for FIS Moving to Payments One – Schedule Your Project Today

Full Service Cards for FIS Moving to Payments One – Schedule Your Project Today

Attention Credit Unions using FIS TBS Platform for Full-Service Credit Card Processing We have been informed that FIS is moving all of their full-service (Off Trial Balance) credit cards from the TBS platform to the Payments One platform, and that they have given the majority of our mutual credit unions a conversion date of July… Read more »

May 7, 2024

CU*Answers and InvestiFi Invite You to Learn About Investment Options for Members via Online Banking

CU*Answers and InvestiFi Invite You to Learn About Investment Options for Members via Online Banking

Seamlessly integrated into your digital banking platform, InvestiFi empowers members with the freedom to buy, sell and hold investments.  With InvestiFi, your credit union can help members build a financially secure future while keeping their membership and assets within your financial institution. CU*Answers and InvestiFi will be hosting a webinar where we will explore the… Read more »

May 7, 2024