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CU*BASE Network and Hardware Specifications

Revised January 17th 2012

Introduction

These guidelines are designed for new credit unions who are converting to the CU*BASE platform with CU*Answers. The standards and guidelines outlined below should be used in the planning process for upgrading existing equipment, for the purchase of software and new equipment, and for preparation of the training site in anticipation of the conversion.

Purpose

The guidelines are intended to help make the transition smoother and eliminate unnecessary complications and problems that come from untested or incompatible equipment and software. A successful conversion depends on many factors; network configuration, network security, and hardware compatibility are critical components in making sure your staff can reap the benefits of your CU*BASE investment from day one.

CU*Answers and CU*BASE Networking and Hardware minimum specifications are subject to periodic change. Please check with the Network Services team for the most current information prior to investment in new hardware, network-related equipment, or software.

Windows 7 - CU*Answers is proud to announce that Windows 7 (32-bit) is fully certified with both CU*BASE GOLD and the CU*Answers ASP eDoc solution. If you are utilizing an in-house eDoc solution, please contact eDoc for version support. We are currently working towards certifying the 64-bit Windows platform as well and hope to have it certified this summer. Please refer to the CU*Answers Kitchen for more information!

Windows Vista - Window Vista is not certified with the CU*BASE or eDoc software suites. There are no plans to certify CU*BASE with Windows Vista. Microsoft will be releasing Windows 7 on October 22, 2009, and this will become their new flagship operating system. CU*Answers is currently working to certify Windows 7 with CU*BASE. Please refer to the CU*Answers Kitchen for more information!

Network Guidelines

Minimum requirements: Peer-to-Peer LAN

  • Functional peer to peer workgroup or domain network infrastructure
  • PC designated to receive CU*BASE updates (the "GOLD-MASTER" PC)
  • PCs and printers connected to each other via Ethernet Switch

Minimum requirements: Network Connection to CU*Answers

  • A minimum of a 128kbps MPLS connection must be established to CU*Answers.  CU*Answers will oversee the installation of the connection and support the connection once it is in place.
  • An ISDN circuit to be used for backup of this primary line is recommended when available.

Data Communications Guidelines

MPLS Router

  • Cisco 2811 Router with Advanced Security IOS
  • Internal T1 CSU/DSU
  • Internal ISDN BRI Interface (if applicable)

Wiring Guidelines

Central Coordination

  • Ethernet Switch

Wire Type

  • Certified Category 5 Cabling

Workstation Guidelines

CU*BASE Software Component Versions

  • IBM iSeries Access for Windows V5R4
  • Legasuite J Walk Windows Client 4.1C6

Minimum Software Requirements for all PC’s:

  • Microsoft Windows XP w/ SP2 or later
  • Microsoft .NET Framework 2.0
  • Microsoft Windows Installer 3.1
  • Microsoft Windows Script Host 5.6 or later

Recommended Software Requirement for all PC’s:

  • Microsoft Windows 7 Professional (32-bit)
  • Microsoft .NET Framework 2.0
  • Microsoft Windows Installer 3.1
  • Microsoft Windows Script Host 5.6 or later

Minimum Hardware Requirements for running GOLD and ProDoc:

  • Monitor capable of 1024x768 resolution or higher
  • Standard keyboard and mouse
  • Processor: 1.5Ghz or higher
  • Memory: 512MB or higher
  • Hard Drive: At least 500MB of free space
  • Standard CD-ROM Drive
  • 10/100 Network Interface Card
  • Available USB ports if a signature pad or scanner will be used

Recommended Hardware Requirements for running GOLD and ProDoc:

  • Monitor capable of 1024x768 resolution or higher
  • Standard keyboard and mouse
  • Processor: 2.2Ghz or higher
  • Memory: 1GB or higher
  • Hard Drive: At least 500MB of free space
  • Standard CD-ROM Drive
  • 10/100 Network Interface Card
  • Available USB ports if a signature pad or scanner will be used

Minimum Hardware Requirements for running GOLD:

  • Monitor capable of 1024x768 resolution or higher
  • Standard keyboard and mouse
  • Processor: 1Ghz or higher
  • Memory: 256MB or higher
  • Hard Drive: At least 500MB of free space
  • Standard CD-ROM Drive
  • 10/100 Network Interface Card

Recommended Hardware Requirements for running GOLD:

  • Monitor capable of 1024x768 resolution or higher
  • Standard keyboard and mouse
  • Processor: 1.8Ghz or higher
  • Memory: 512MB or higher
  • Hard Drive: At least 500MB of free space
  • Standard CD-ROM Drive
  • 10/100 Network Interface Card

Additional Considerations:

  • If you are utilizing serial or parallel connected printers, the workstations must have the necessary ports.
  • If you are using a cash dispenser (TCD) or cash recycler (TCR), the PC must have an available serial port for the unit to interface with the workstation. This may be negotiated through your current TCD/TCR vendor.

 

CU*Answers has partnered with Network Services to provide your credit union with fully configured systems. Network Services is a Dell Tier One Service Provider and can provide you with new Dell computer systems fully configured right out of the box. Network Services computers arrive configured for your network with IBM Client Access, JWalk and CU*BASE GOLD. This combined CU*Answers/Dell partnership will drastically reduce your installation and configuration time while ensuring correct, stable and complete software installations.

Printer Guidelines

Receipts

  • For use with GOLD: Epson TM-T88III/IV with Carswell module (Serial).
  • For use with ProDoc: Epson TM-T88III/IV with Carswell module (Serial), Epson TM-T88IV (USB or Ethernet), Star TSP700II (USB or Ethernet), and Star TSP100 (USB or Ethernet).
  • All thermal printers are supported on Windows XP and Windows 7.
  • If you are unsure of what printer you require, please contact a Network Services representative (800-327-3478, option 3) for assistance.

Laser Checks, Money Orders and Starter Checks

  • CU*Answers has certified the following laser printers for use with CU*BASE:
    • HP LaserJet P4014-series (Windows XP/Windows 7)
    • HP LaserJet P4015-series (Windows XP/Windows 7)
    • HP LaserJet P3015-series (Windows XP/Windows 7)
    • Dell 2330-series (Windows XP/Windows 7)
    • Dell 5330-series (Windows XP/Windows 7)
  • These printers are certified for printing laser checks, money orders, and starter checks from within CU*BASE.

Laser Loan Forms, Reports and other Document Printing

  • CU*Answers has certified the following laser printers for use with CU*BASE:
    • HP LaserJet P4014-series (Windows XP/Windows 7)
    • HP LaserJet P4015-series (Windows XP/Windows 7)
    • HP LaserJet P3015-series (Windows XP/Windows 7)
    • HP LaserJet P2055-series (Windows XP/Windows 7)
    • Dell 5330-series (Windows XP/Windows 7)
    • HP Color LaserJet CP3525 (Windows XP/Windows 7)
  • These printers are certified for printing laser loan forms, reports, and other documents from within CU*BASE.

Check Endorser

  • CU*Answers has certified the following printer for use with CUSC Shared Branching check endorsements:
    • Epson TM-U295 Slip Printer (Windows XP)

CU*Answers makes every effort to stay compatible with current print hardware from the major manufacturers. However, due to manufacturer changes and new product releases, supported and recommended printers are subject to change. Please contact a Network Services representative at 800-327-3478 (option 3) for assistance with your printer purchase.

Legacy Printer Guidelines

Receipts

  • Okidata ML320 Turbo 9-pin dot matrix printer with compatible IBM chipset (Windows XP)

Laser Checks, Money Orders and Starter Checks

  • HP LaserJet 4 (Windows XP)
  • HP LaserJet 2200/2300/2400 (Windows XP/Windows 7)
  • HP LaserJet P3005 (Windows XP/Windows 7)

Laser Loan Forms, Reports and other Document Printing

  • HP LaserJet2100/2200/2300/2400 (Windows XP/Windows 7)
  • HP LaserJet 4/4+ (Windows XP)
  • HP LaserJet 4000/4050/4100 (Windows XP/Windows 7)
  • HP LaserJet 4200/4300 (Windows XP/Windows 7)
  • HP LaserJet P3005 (Windows XP/Windows 7)
  • Lexmark Optra T612/T614/T620 (Windows XP)

Supported TCDs

Legacy (non-Lutzwolf) Middleware

  • Talaris TCD 2000 (TcdIp / Windows XP, Windows 7)
  • Talaris TCD 5000 (TcdIp / Windows XP, Windows 7)
  • Talaris TCD 9000 (TcdIp / Windows XP, Windows 7)
  • Glory PD61 (CDServer / Windows XP)
  • Diebold 1053 Cash Dispenser (TcdIp / Windows XP, Windows 7)
  • Arcatech Cash Dispenser (TcdIp / Windows XP, Windows 7)

New (Lutzwolf) Middleware

  • The new middleware is fully supported on both Windows XP and Windows 7
  • All Talaris Cash Dispenser Models
  • Glory PD61
  • Glory PD600
  • Diebold 220 Express Cash Dispenser
  • Diebold 1053 EXP Cash Dispenser
  • Arcatech Cash Dispenser

Supported TCRs

New (Lutzwolf) Middleware

  • The new middleware is fully supported on both Windows XP and Windows 7
  • All Talaris Cash Recycler Models
  • Glory RBU11
  • Diebold Cash Recycler
  • Arcatech Cash Recycler
  • NCR Cash Recycler

Training Sites

Preparation Timeframe

  • Training site must be in place six weeks in advance of conversion. If you are taking advantage of the CU*Expert program, the training site must be in place eleven weeks in advance of conversion. Larger converting Credit Unions may require additional weeks of training; contact your conversion coordinator to confirm required training time.

Network Requirements for Training

The following network components must be in place before training can begin.

  • An MPLS connection to CU*Answers must be established. CU*Answers will oversee the installation of this connection. Generally, sixty days must be allowed for the line to go in - this is prior to the training site being used for training.
  • The training site must have high-speed Internet connection access to all workstations being used for training.
  • There must be sufficient high-speed Internet connection bandwidth to support training activities:
    • 384kbps minimum
    • Greater bandwidth required if you plan to have more than three staff-members using website training simultaneously. A 1.5mpbs connection is recommended.
  • The training site must have a properly configured firewall.
  • Users must have access to the following sites:
  • All training site workstations must have current anti-virus software installed on all computers and virus definitions must be up to date.
  • All training site workstations must have updated Root Certificates. You can upgrade your Internet Explorer's Browser root certificate by visiting the Verisign website (Verisign Root Certificate Update) and then selecting the root certificate button.
  • You may also visit Microsoft's Windows Update site at http://windowsupdate.microsoft.com and select Product Updates and then Root Certificate Update.
  • All training site workstations must have Macromedia Flash Player 7 or newer installed. This is freely available at: Macromedia Flash Player Download
 

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