Using OpsEngine Resources to execute for you

ASP Production Services (data center operations)

OpsEngine provides daily processing for over a 150 credit unions for CU*Answers.

Why does this matter to you? Processing at this scale has given us the expertise, experience, relationships and insight to assist you in your daily processing needs. It demonstrates our ability and commitment to handle your business effectively, consistently, and securely on a larger scale.

Stand-by Remote Operations

OpsEngine can be your backup Operator.  They have your run sheets, are trained on your processing schedule and procedures, and will fill in for your operator when needed.

Now you have a ready-made solution to fit into your business continuity plan. Also, consider making this service an easy means for covering vacations and handling emergency operations coverage!

ACH Continuity Partner

OpsEngine is ready to acquire your ACH files in disaster recovery situations. Make us your fallback option for emergencies as an essential part of your business continuity plan.

ACH Partner Processing

Take it step further and leverage our 24/7 presence and have OpsEngine becomes Federal Reserve Bank processing partner.

Would your members like access to their ACH monies before your operator gets to work in the morning?  ACH files are received and processed before your staff even arrives in the morning!

CU*Archive Services

Let OpsEngine handle the storage of you archival data by collecting and moving it to cold storage media. We will process your archive media for Reports, Member Statements, Credit Card Statements, Mortgage Statements, Teller Receipts, Tax Forms, and more.

Full Remote Operations

You want to center your efforts on your clients and your business, and staffing your data center can divert time and resources away from what your organization should be all about.

Use the OpsEngine to power your data center and apply our expertise and know-how to your business: let the OpsEngine production center team handle your daily operations. OpsEngine can become your IT Operator, running your back-office data center processing. We’re here 24/7 so you don’t have to be, and we have the knowledge and tools to run your operations effectively, consistently, and securely.

Updated
February 18, 2016

CU*Answers Business Continuity testing completed

OpsEngine, the CU*Answers data center, in cooperation with numerous teams at CU*Answers and partner companies, has completed a business continuity test. The test, the second performed this year, ran from September 13th through September 20th. The event included a high availability rollover of the CU*BASE GOLD core data processing platform as well as a continuity […]

Sep 28, 2020

CU*Answers completes CPI process automation project

CU*Answers continues to improve and enhance data center processing and has just completed the rollout of new systems for processing Collateral Protection Insurance (CPI) files for its clients. “This is a scheduled and cyclical process that has been slowly growing over time,” says Todd Underhill, Operations Manager. “As the overhead from this work began to […]

Sep 24, 2020

Changes in CU*BASE architecture paves the way for new application development options

CU*Answers’ data center group, OpsEngine, has started a new project that will make significant changes in the architecture of CU*BASE, allowing capabilities that were previously limited. Jeffrey Miller, OpsEngine business development manager explains, “One of the great strengths of CU*Answers is its foundation in a collaborative partnership with its owners and other network partners, such […]

Sep 24, 2020

We’re Here When You Need Us – OpsEngine

We’re Here When You Need Us – OpsEngine

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual. OpsEngine is the CU*Answers brand for the composite of expert skills, cutting edge tools and professional services provided by the production division of CU*Answers.  OpsEngine performs the following, day-in and day-out,… Read more »

Jun 24, 2020