Using OpsEngine Resources to execute for you

ASP Production Services (data center operations)

OpsEngine provides daily processing for over a 150 credit unions for CU*Answers.

Why does this matter to you? Processing at this scale has given us the expertise, experience, relationships and insight to assist you in your daily processing needs. It demonstrates our ability and commitment to handle your business effectively, consistently, and securely on a larger scale.

Stand-by Remote Operations

OpsEngine can be your backup Operator.  They have your run sheets, are trained on your processing schedule and procedures, and will fill in for your operator when needed.

Now you have a ready-made solution to fit into your business continuity plan. Also, consider making this service an easy means for covering vacations and handling emergency operations coverage!

ACH Continuity Partner

OpsEngine is ready to acquire your ACH files in disaster recovery situations. Make us your fallback option for emergencies as an essential part of your business continuity plan.

ACH Partner Processing

Take it step further and leverage our 24/7 presence and have OpsEngine becomes Federal Reserve Bank processing partner.

Would your members like access to their ACH monies before your operator gets to work in the morning?  ACH files are received and processed before your staff even arrives in the morning!

CU*Archive Services

Let OpsEngine handle the storage of you archival data by collecting and moving it to cold storage media. We will process your archive media for Reports, Member Statements, Credit Card Statements, Mortgage Statements, Teller Receipts, Tax Forms, and more.

Full Remote Operations

You want to center your efforts on your clients and your business, and staffing your data center can divert time and resources away from what your organization should be all about.

Use the OpsEngine to power your data center and apply our expertise and know-how to your business: let the OpsEngine production center team handle your daily operations. OpsEngine can become your IT Operator, running your back-office data center processing. We’re here 24/7 so you don’t have to be, and we have the knowledge and tools to run your operations effectively, consistently, and securely.

Updated
February 18, 2016

Core system bare metal recovery test performed by CU*Answers

On July 1, 2021, CU*Answers completed a bare-metal restoration of their production core-processing system in a test environment as part of their Disaster Recovery Program. With a robust and mature high availability environment hosting CU*BASE for more than 190 credit unions spanning data centers located 750 miles apart, preparing for catastrophic scenarios is not overlooked. […]

Jul 2, 2021

Reminder: 7-Day Processing Goes Live for Your Credit Union Starting 7/1/21!

Reminder: 7-Day Processing Goes Live for Your Credit Union Starting 7/1/21!

CU*Answers first began integrating seven-day processing in February of 2019.  At that time, 85% of our network credit unions jumped on board with the new processing schedule.  Don’t forget: starting Thursday, July 1st, 2021, all remaining credit unions that are currently using six-day processing will be migrated over to the seven-day processing schedule. With seven-day… Read more »

Jun 18, 2021

CU*Answers OpsEngine promotes two leaders

OpsEngine, the operations division of cooperative CUSO CU*Answers, announced that as part of its new vision for the team, two individuals will be moving into new management roles. Jeff Miller is being promoted to AVP of Operations and Business Development, responsible for the oversight and development of the operations management team and strategic planning for […]

Jun 8, 2021

Reminder: 7-Day Processing Goes Live for Your Credit Union Starting 7/1/21!

Reminder: 7-Day Processing Goes Live for Your Credit Union Starting 7/1/21!

CU*Answers first began integrating seven-day processing in February of 2019.  At that time, 85% of our network credit unions jumped on board with the new processing schedule.  Don’t forget: starting Thursday, July 1st, 2021, all remaining credit unions that are currently using six-day processing will be migrated over to the seven-day processing schedule. With seven-day… Read more »

May 26, 2021

7-Day Processing Goes Live for Your Credit Union Starting 7/1/21!

7-Day Processing Goes Live for Your Credit Union Starting 7/1/21!

CU*Answers first began integrating seven-day processing in February of 2019.  At that time, 85% of our network credit unions jumped on board with the new processing schedule.  Starting Thursday, July 1st, 2021, all remaining credit unions that are currently using six-day processing will be migrated over to the seven-day processing schedule. With seven-day processing, clients… Read more »

Apr 30, 2021

CU*Answers urges clients to take advantage of RDC-IQ sale while it lasts

CU*Answers credit union clients have been taking advantage a great deal on RDC-IQ, the CU*Answers OpsEngine data center’s real-time remote deposit capture posting solution. “We have worked closely with everyone involved to offer a really great entry point,” says Jeff Miller, Ops Engine Business Development Manager. “We are waiving setup fees entirely and giving away […]

Apr 28, 2021