Using OpsEngine Resources to execute for you

ASP Production Services (data center operations)

OpsEngine provides daily processing for over a 150 credit unions for CU*Answers.

Why does this matter to you? Processing at this scale has given us the expertise, experience, relationships and insight to assist you in your daily processing needs. It demonstrates our ability and commitment to handle your business effectively, consistently, and securely on a larger scale.

Stand-by Remote Operations

OpsEngine can be your backup Operator.  They have your run sheets, are trained on your processing schedule and procedures, and will fill in for your operator when needed.

Now you have a ready-made solution to fit into your business continuity plan. Also, consider making this service an easy means for covering vacations and handling emergency operations coverage!

ACH Continuity Partner

OpsEngine is ready to acquire your ACH files in disaster recovery situations. Make us your fallback option for emergencies as an essential part of your business continuity plan.

ACH Partner Processing

Take it step further and leverage our 24/7 presence and have OpsEngine becomes Federal Reserve Bank processing partner.

Would your members like access to their ACH monies before your operator gets to work in the morning?  ACH files are received and processed before your staff even arrives in the morning!

CU*Archive Services

Let OpsEngine handle the storage of you archival data by collecting and moving it to cold storage media. We will process your archive media for Reports, Member Statements, Credit Card Statements, Mortgage Statements, Teller Receipts, Tax Forms, and more.

Full Remote Operations

You want to center your efforts on your clients and your business, and staffing your data center can divert time and resources away from what your organization should be all about.

Use the OpsEngine to power your data center and apply our expertise and know-how to your business: let the OpsEngine production center team handle your daily operations. OpsEngine can become your IT Operator, running your back-office data center processing. We’re here 24/7 so you don’t have to be, and we have the knowledge and tools to run your operations effectively, consistently, and securely.

Updated
February 18, 2016

CU*Answers Launching New Controls for Time Zone Processing – Starting Next Week for Central Time

CU*Answers Launching New Controls for Time Zone Processing – Starting Next Week for Central Time

ATTENTION CREDIT UNIONS THAT RECEIVED THE ASSOCIATED EMAIL: As you may remember from the recent Leadership Conference and CEO Strategies events, CU*Answers has been working on some major initiatives related to 7-day business weeks and processing across multiple time zones. We have begun implementing one of these projects, a new process we’re calling (at least… Read more »

Nov 26, 2018

CU*Answers Launching New Controls for Time Zone Processing – Starting Tomorrow with Mountain Time

CU*Answers Launching New Controls for Time Zone Processing – Starting Tomorrow with Mountain Time

ATTENTION CREDIT UNIONS THAT RECEIVED THE ASSOCIATED EMAIL: You’ve been selected…and we need your help! As you may remember from the recent Leadership Conference and CEO Strategies events, CU*Answers has been working on some major initiatives related to 7-day business weeks and processing across multiple time zones. We’re now ready to begin implementing one of… Read more »

Nov 13, 2018

OpsEngine Operator Steve Stouten completes certification

Steve Stouten, a member of the OpsEngine data center Operations team since 2010, has just completed automation certifications as part of ongoing training requirements for CU*Answers. Mr. Stouten is a part of the night processing team and has had extensive experience working with the various OpsEngine automation systems and applications. Operations Manager Todd Underhill said: […]

Sep 10, 2018

CU*Answers’ OpsEngine improves draft processing

OpsEngine, the operations and data center group that handles daily processing for CU*Answers, has just completed improvements to member draft and corporate draft processing. “Our Programming team reworked the process and we were able to take advantage of automation tools,” said Todd Underhill, OpsEngine operations manager. “This allowed us to cut the processing time for […]

Apr 5, 2018

CU*Answers’ OpsEngine improves draft processing

OpsEngine, the operations and data center group that handles daily processing for CU*Answers, has just completed improvements to member draft and corporate draft processing. “Our Programming team reworked the process and we were able to take advantage of automation tools,” said Todd Underhill, OpsEngine operations manager. “This allowed us to cut the processing time for […]

Apr 5, 2018

Don’t Forget: Phase Three of Same-Day ACH Processing is Coming Soon!

Don’t Forget: Phase Three of Same-Day ACH Processing is Coming Soon!

On March 16, 2018, the third (and final) phase of the NACHA Same-Day ACH rules will go into effect.  See this recipe in the Kitchen (https://www.cuanswers.com/resources/kitchen/same-day-ach/). Phase 3 of Same-Day ACH requires that the same-day credits must be posted by 5:00 PM your time.  The final same-day item FRB file must be available to us… Read more »

Mar 9, 2018