Asterisk Intelligence

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Have questions? Contact the Asterisk Intelligence Team!
Contact Us
Phone: 1-800-327-3478 x870
Email: ai@cuanswers.com

Work smarter, not harder. The Asterisk Intelligence team brings you a team of analysts who work to interpret your data for insights and opportunity. Tools like Analytics Booth, Report Builder (Query), Dashboards, and Unique Data Management (UDM) give the power to see and control your database. Then we work with you to maximize the benefit of these solutions in the context of our five pillars of data analytics – Finance, Operations, Fraud, Audience, & Marketing.

Unique Data ManagementGood data management means better analytics and is critical to support any business intelligence effort. The Asterisk Intelligence team emphasizes data warehousing strategies and solutions for database administrators at every credit union. Use Unique Data Management (UDM) to customize your member’s profile, increase the archiving of database files, sign on for extended availability of transaction histories, and reach out with opportunities for data exchanges with your 3rd party vendors.

Partner with Asterisk Intelligence to harness the power of your data with business intelligence and database management!

   

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Meet the Team

Keegan Daniel
VP Professional Services

Beginning his career at CU*Answers in 2007 as a Client Service Representative, Keegan’s quick and thorough understanding of the credit union environment soon saw him promoted to a managerial position within the department. By 2012, his critical business skills and ability to perform at a high level led him to the CU*Answers Management Services team, as the leader of the newly minted Earnings Edge brand. Since its inception, Keegan has led the Earnings Edge team to drive growth and efficiencies for credit union customers and owners. Keegan is known for his all-around expertise, experience, and level of organization that helps credit unions reach their goals of becoming high-performing cooperatives.

Most recently, Keegan has been tasked with managing the Asterisk Intelligence Team. The Asterisk Intelligence team works with credit unions to establish business intelligence teams, develop business intelligence strategies and develop external data warehouse strategies.

Thomas Hull
Business Intelligence Analyst

After joining the CU*Answers family in 2011 as a Staff Accountant, Thomas’ passion for data and analytics became immediately apparent, and he quickly grew to become the corporate resource for data trending and forecasting, financial analysis, and data visualization.

In 2017, Thomas joined the Asterisk Intelligence team as a Business Intelligence Analyst, playing a vital role in new service development. Through his extensive background in finance and corporate accounting, he provides a unique perspective on the value that data strategies can bring to an organization; everything from budgeting and corporate planning, supporting RFP’s, to board reporting.

“I look forward to contributing my knowledge and expertise to the Asterisk Intelligence team by generating knowledge and insight for credit unions, identifying opportunities, and ultimately manufacturing value!”

Annalyn Hawkes
Business Intelligence Analyst

Known for her versatility and value within the cuasterisk.com network, Annalyn began her career with Xtend in 2012 as a Contact Center Representative. Equipped with a sharp attention to detail, Annalyn quickly advanced to the project-based role of Business Support Representative. Her adept project managing skill set led to a management position in 2015, as she assumed the role of Assistant Manager of the Business Support Team.

Annalyn most recently joined the CU*Answers Asterisk Intelligence team in 2017 as a Business Intelligence Analyst, where she shares her experience and passion for data mining, analytics, and business development. Her expansive background at Xtend allowed her to develop invaluable proficiency at using data to find opportunity, strategize action, and track results for impact and trend analysis, making her an asset to both the Asterisk Intelligence team, and our credit union partners.

“I am excited to be joining the Asterisk Intelligence team as organizations are putting so much attention on data! There is so much value in connecting data points to tell a story, and I believe our data analytics and data warehouse solutions will bring that value to credit unions of all sizes.”

Josh Peacock
Assistant Manager Analytics, Business Development

Originally from Southwest Michigan, Josh spent 15 years working in both North and South Carolina before returning to Michigan in the late 1990s to begin his career at CU*Answers. Though he initially served as an independent consultant, Josh accepted a full-time role with the company in 2010. His responsibilities today are twofold: first, he leads a team focused on new product development. Initially, these new products resided only within the company’s core software platform, however, Josh has since expanded his efforts to deliver web-based analytical products to help better serve the CU*Answers client base, and second, he’s engaging in business development activities to expand revenue streams beyond the CU*Answers network.

Though Josh has helped drive innovation in many ways during his two-decade tenure with the firm, one of his most notable achievements came in 2005 as the technical project leader for CU*Answers credit card platform. A true win-win, this platform has since become a major revenue stream for both CU*Answers and its network of credit unions. Today, the platform supports over 100 credit unions that generate over 25 million credit card transactions annually.

Outside of work, Josh has recently developed a strong passion for PICKLEBALL – a sport that is quickly gaining popularity in North America. Josh is also a former Michigan State Racquetball Champion.

Updated
October 16, 2019

Don’t Miss This Week’s Proving Data Strategies: Analyzing Loan Applications

Don’t Miss This Week’s Proving Data Strategies: Analyzing Loan Applications

How many applications does it take to book a loan?  What is the credit quality of recent applications?  How has COVID-19 affected the number or amount of applications I am receiving?  Who is the most productive underwriter?  The least?  Which branch is booking the most loans?  The least?  What age groups are applying for the… Read more »

May 18, 2020

Proving Data Strategies: Analyzing Loan Applications

Proving Data Strategies: Analyzing Loan Applications

How many applications does it take to book a loan?  What is the credit quality of recent applications?  How has COVID-19 affected the number or amount of applications I am receiving?  Who is the most productive underwriter?  The least?  Which branch is booking the most loans?  The least?  What age groups are applying for the… Read more »

May 13, 2020

Quick Tip for Report Writers: Members Who Don’t Use Online Banking

Quick Tip for Report Writers: Members Who Don’t Use Online Banking

Greetings from the Asterisk Intelligence Team!  Today’s tips are for our fellow query users who are tasked with projects to pull lists of members who are not online banking users.  Annalyn from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help you get this done. Read More on… Read more »

May 7, 2020

Don’t Miss This Week’s Proving Data Strategies: Analyzing Loan Payoffs, Average Term, and Yield

Don’t Miss This Week’s Proving Data Strategies: Analyzing Loan Payoffs, Average Term, and Yield

How many of your loans paid off last month?  How many of those loans were at full term, versus early payoffs?  Tracking loan payoffs, terms, and yields can provide a wealth of information and insights into the health of your loan portfolio as well as enhancing budgeting and corporate planning initiatives.  Follow along with our… Read more »

May 4, 2020

Proving Data Strategies: Analyzing Loan Payoffs, Average Term, and Yield

Proving Data Strategies: Analyzing Loan Payoffs, Average Term, and Yield

How many of your loans paid off last month?  How many of those loans were at full term, versus early payoffs?  Tracking loan payoffs, terms, and yields can provide a wealth of information and insights into the health of your loan portfolio as well as enhancing budgeting and corporate planning initiatives.  Follow along with our… Read more »

Apr 30, 2020

Check Out the New and Improved Asterisk Intelligence Store!

Check Out the New and Improved Asterisk Intelligence Store!

Visit the NEW Asterisk Intelligence store to take advantage of various data solutions for your credit union.  The Analytics Booth application tracks and trends hundreds of operational data points every day, providing insights and operational trending.  Our Data Warehousing services allow you to expand data retention, integrate non-CU*BASE data, and support additional data strategies.  PLUS… Read more »

Apr 30, 2020

A Quick Tip for Data Analysts: Analyzing Mobile Deposits

A Quick Tip for Data Analysts: Analyzing Mobile Deposits

Greetings from the Asterisk Intelligence Team!  Today’s tips are for our fellow analysts who need to work with data on mobile deposits (RDC) – use the information below to start or enhance your efforts to analyze the RDC service’s recent activity. Tips for Analyzing Mobile Deposits: Large Deposits – Monitor for repetitive checks at or… Read more »

May 7, 2020

Don’t Miss This Week’s Proving Data Strategies: Indirect Dealer Loan Analytics

Don’t Miss This Week’s Proving Data Strategies: Indirect Dealer Loan Analytics

Join the Asterisk Intelligence team for the first installment of Proving Data Strategies, focusing on Indirect Dealer Loan Analytics. Have you been looking for ways to analyze your indirect loan portfolio and dealer relationships?  Which dealers are sending you the most applications?  Which have the highest booked loan to total applications ratio?  Curious about average… Read more »

Apr 27, 2020

Proving Data Strategies: Indirect Dealer Loan Analytics

Proving Data Strategies: Indirect Dealer Loan Analytics

Join the Asterisk Intelligence team for the first installment of Proving Data Strategies, focusing on Indirect Dealer Loan Analytics. Have you been looking for ways to analyze your indirect loan portfolio and dealer relationships?  Which dealers are sending you the most applications?  Which have the highest booked loan to total applications ratio?  Curious about average… Read more »

Apr 23, 2020