Imaging Solutions

Document Solutions

Who is the CU*Answers Imaging Solutions Team?

The CU*Answers Imaging Solutions Team puts some serious talent in your corner!

Contact Imaging Solutions

Have questions? Contact the Team!
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  • One eDocument Strategist with 15 years experience working eDocuments exclusively in the credit union space.
  • Two dedicated programmers working on Imaging Solutions.
  • One Account Executive with years of CU*BASE systems experience, leading on implementations.
  • One Account Executive with 10 years experience in data center operations, leading on support.

How are they helping you with your Imaging Strategy and what’s the difference they guarantee?

Are you doing your due diligence?

Read this case study on imaging due diligence
Imaging Solutions Case Study

This team has created imaging solutions that are an inherent part of your core data processing system. They’ve accomplished this by having their eDocument strategist and programmers work directly with the VP of Software Development for both CU*BASE and the It’s Me 247 online and mobile banking suite. Together they have created two solutions that fit hand in glove with your core processing tools to make your imaging solution an integral part of your day-to-day operations.

Beyond the software tools, this team will follow through with the same exceptional release documentation, training and implementation processes you’ve come to expect from CU*Answers, to prepare and equip you to leverage the release. They ensure you don’t fall behind and that the features will work for you. Obviously, this can’t all happen without your participation. There are requirements for your participation in making your imaging solution top notch and all you wish it to be.

We have a solution for you, learn more about our
Online Imaging Strategy

In-House Imaging Strategy
 

Get Connected – Imaging Solutions

Get connected - Imaging Solutions

Getting Started / Questions?

No matter which solution is right for you, we have experts that are here to help. We will work with you to find a solution that meets you needs. Below is contact information for the experts that can help you get started!

For questions about the solutions available to you or any other aspect of your Imaging Strategy, contact: John Beauchamp
Vice President of Imaging Solutions
800.327.3478 or 616-285-5711 x228
jbeauchamp@cuanswers.com
For information on network management or disaster recovery and high availability, contact: Matt Sawtell
AVP Managed Technology Services
866.458.1174 or 616.974.1174 x177
msawtell@cuanswers.com
   

See what Imaging Solutions has to offer!

Imaging Solutions products are now available to order in the store.

Shop Imaging Solutions

Updated
December 6, 2017

My Virtual StrongBox: Unlimited Opportunity

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Don’t miss this FREE webinar – My Virtual StrongBox: Unlimited Opportunity, scheduled for Wednesday, March 18 from 2-3 PM ET. Register Hosted by Ron Daly, President/CEO of My Virtual StrongBox, this webinar will show you the unlimited opportunities that come from offering your members a safe and secure place… Read more »

Mar 10, 2015

Update Signature Pads by March 22

ATTENTION ONLINE CREDIT UNIONS: This message applies to all online credit unions using CU*Spy for receipts, photo IDs, loan documents, and membership forms. What if 5 minutes today could keep you from losing 13,000 document images tomorrow? Don’t forget to update your signature pads by March 22! Recently we discovered a CU*BASE workstation where, because… Read more »

Mar 9, 2015

Look What CMS Has Been Up To! (an update from CU*Answers Management Services)

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Are you making the most of your imaging investment? Whether your imaging needs are handled in house by you, online by our Imaging Solutions team, or by another vendor, this webinar will provide an overview of the wide array of imaging options available to you. No matter where you… Read more »

Mar 4, 2015

CU*Answers Offers Imaging Software Release Management

GRAND RAPIDS, MI – February 9, 2015 For credit unions on the CU*BASE® core processing platform from CU*Answers that also have an in-house imaging solution from Middlebury, Vermont CUSO eDOC Innovations, CU*Answers is offering a new service providing tailored software releases for their imaging solution. Although there are many imaging solutions vendors available for credit […]

Feb 9, 2015

Executive Study Groups 2015

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: You’re invited! Executive Study Groups 2015: A Spotlight on CU*Answers Imaging Solutions! Get Acquainted with CU*Answers Imaging Solutions! FREE Webinar Sessions February 19 – April 29 Click below for session registration and details. Who is Imaging Solutions? – February 19th 3-4 PM ET Release Management/Vault Manager Monitoring – March… Read more »

Dec 30, 2014

Remember This? Scan and View e-Documents

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Remember this? There are so many cool features in CU*BASE. We’d like to remind you of one! Scan and View e-Documents in CU*BASE! Don’t forget about all the places in CU*BASE where you can scan and view e-Documents! CU*Answers Imaging Solutions team has integrated e-Document solutions into CU*BASE to… Read more »

Oct 9, 2014

Imaging Solutions Award Winners

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Presenting the Winners of the Imaging Solutions Drawing held at the Leadership Conference on June 18 . . . Day Air Credit Union Kettering, Ohio Delta County Credit Union Escanaba, Michigan They have won a 50% Discount off Setup of Release Management Service (A $1000 Value!) Congratulations! Imaging Solutions… Read more »

Jun 23, 2014