Monitoring Your Mobile Web Banking Traffic

As you may already know, we plan to add It’s Me 247 Mobile Web Banking statistics into a CU*BASE dashboard.  What you may not be aware of though, is that we’ve already begun collecting the data which we’ll use in that dashboard. Want to know how you can see that information now? Check out the AnswerBook for… Read more »

May 19, 2011

Changing the Certificate Redemption Penalty Calculation

We are changing the way the system determines what to use as the penalty amount for early redemption on certificates.  Currently, certificates can be configured to use the calculated penalty (based on the dividends earned on the redeemed amount over a designated number of days), or the greater or lesser of that value vs. the… Read more »

May 19, 2011

Shine-A-Light on Compliance Monitoring Services

The hottest topic at the past several CEO Strategies sessions has undoubtedly been compliance, namely the amount of resources it takes for our CU*BASE partners to address an ever-growing amount of activity.  A new CUSO business unit was born – you know it as Audit Link. But what you may not know about Audit Link… Read more »

May 17, 2011

Get Ready, Get Delivered, Get Results!

Credit Unions are facing unprecedented change.  A volatile economy, the meteoric rise of new channels, and the increased demand for financial accountability are making 2011 an exciting, challenging year.  This is your chance to gain visibility into the year’s trends and see how your peers are using electronic communication tools to reach their members in… Read more »

May 13, 2011

Collection Round Table Event Coming Soon!

It’s that time again… and you’re invited to participation in this unique onsite learning opportunity! When: Wednesday, May 25th, from 9:30am – 12:00pm OR 1:30pm – 4:30pm Where: CU*Answers Headquarters Register at: We look forward to spending the morning or afternoon with you discussing and investigating solutions for collections methods and operation routines. Contact… Read more »

May 10, 2011

CU*BASE Release 11.1 Coming May 15

CU*BASE Release 11.1 has been scheduled for Sunday, May 15, 2011, for online clients. Our partners will receive this Sunday, May 22 and self processors will receive this release with their Release 11.2 packages. The 11.1 Release includes the following updates: CU*BASE now supports modified APR for balloon loans. All modified APR calculations were verified… Read more »

May 10, 2011

Show Me the Steps is growing fast!

Show Me the Steps! Help Now Includes Over 100 Step-by-Step Directions The Show Me the Steps help system is a relatively new way to learn how to use CU*BASE, and we keep adding to it.  Check out its over 100 step-by-step directions for commonly performed tasks in CU*BASE.  Topics currently include Teller, Member Service, Accounting, Lending… Read more »

May 5, 2011

State of the Economy from McQueen Financial Advisors & Audit Link

Charley McQueen of McQueen Financial Advisors in conjunction with Jim Vilker of Audit Link hosted a web conference focused on the state of the current economy from a historical perspective. The slides contained in the McQueen’s Economic Outlook presentation dig into the statistics of the past and the impacts they have on industry today. For… Read more »

May 4, 2011

Register Now for This Year’s Leadership Conference and Golf Outing!

Attention CU*BASE Clients: It’s time once again for our annual CU*BASE Leadership Conference, Stockholders Meeting, and the 20th Annual CU*Answers Golf Outing, to be held June 21-23, 2011. (Printed invitations have also been mailed directly to your credit union’s CEO/Manager.) Space is extremely limited (no more than 2 per credit union, please), and registration is… Read more »

May 4, 2011