NEW for Velera/CO-OP Clients: Dual Line Embossing Available for Individual Membership Cards

Attention credit unions who use Velera/CO-OP as their card processor for debit or credit: A new enhancement is now available, which gives you the ability to dual line emboss credit and debit cards for individual memberships (MI). Setting these options in the vendor and credit union configurations allows your credit union the choice of organization… Read more »

Pull Up a Seat for a Learning Café Session

Join Nadine Thomas, Client Services Account Executive, for the latest Learning Cafe session! Nadine will lead a discussion on A2A, with a look at transfer capabilities in CBX, It’s Me 247 online banking and BizLink 247, and how members can complete transfers between accounts at their credit union and other financial institutions. Interested in learning… Read more »

Learn All About AnswerBook with These 9 Videos!

Check out these 9 videos to learn how your credit union can utilize various features of AnswerBook! Have new employees who are not familiar with AnswerBook? Click here to show them an overview video that discusses the benefits of using AnswerBook and details how questions are submitted and passed along to appropriate teams here at CU*Answers. Or,… Read more »

November Owner’s View Monthly Recap

Check out recent programming changes in the November 2025 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CBX and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »

Here Comes the Next Collections Roundtable!

Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. Have any collection-related questions or topics you’d like to discuss? We welcome you to share these during the roundtable event! This quarter’s roundtable session will be hosted virtually. Join… Read more »

Arriving January 1st: AuditLink Vendor Management Enhancements & Pricing Increase

AuditLink is excited to announce enhancements to our AuditLink Vendor Monitor platform coming January 1st, 2026. Credit unions will now have a “Vendor Vetting” option, which provides a workflow for completing due diligence on new potential vendors. This will include the ability to create a contract with the click of a button after you have… Read more »