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News

Video of the Week: Loan Quoter Extras

Loan Quoter Extras

Need a quick way to show your staff how they can access helpful features included with the loan quoter tool?  Refer them to this video!

Play Video

Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

May 28, 2024
Client NewsCU*AnswersCU*BASEonlineself-processingshow me the stepstrainingvideo

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Today is the day, and it’s almost time! (will you be the lucky winner?)

Today is the day, and it’s almost time! (will you be the lucky winner?)

Today is the day! At 3:30 PM ET today, log in to CBX and stay logged in for 5 minutes for a chance to win; ten lucky users will win a $50 gift card!      

Client NewsCore SoftwareCU*Answers
Jul 23, 2025

Educational Events for July – Xpress Teller Training Day

Educational Events for July – Xpress Teller Training Day

The CU*Answers Education Team will be hosting a series of educational events throughout July! These popular half-day training events typically begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. Because of this, we’re offering sessions later in the day that we hope will be more convenient… Read more »

Client NewsCU*AnswersEducation
Jul 22, 2025

[The Pulse] 2025 Business Continuity Plan: Mid-Year Revision Now Available

[The Pulse] 2025 Business Continuity Plan: Mid-Year Revision Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2025 CU*Answers Business Continuity Plan and… Read more »

Business ContinuityClient NewsCore SoftwareCU*Answers
Jul 22, 2025

Reminder – Beginning July 28th: Alert Emails Moving to Constant Contact

Reminder – Beginning July 28th: Alert Emails Moving to Constant Contact

In 2024, CU*Answers transitioned our Client News delivery to the Constant Contact platform. Beginning Monday, July 28th, 2025, we will be doing the same for Alerts – from that date forward, all Alert emails will be delivered via Constant Contact. What does this mean for you? All contacts who are currently set up to receive Alert… Read more »

Client NewsCU*Answers
Jul 22, 2025

Two for Tuesday with CEO Geoff Johnson – 7/22/2025

Two for Tuesday with CEO Geoff Johnson – 7/22/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Jul 21, 2025

Reminder: Log In This Week (and….win?)

Reminder: Log In This Week (and….win?)

Wednesday, July 23 at 3:30 PM ET Spread the word Get the team ready Pop the popcorn Grease up those mouse lasers AND BE READY TO LOG IN TO WIN! Ten lucky logged in winners will get a $50 gift card! All you need to do is log in to CBX on Wednesday at 3:30… Read more »

Client NewsCore SoftwareCU*Answers
Jul 21, 2025

A Note for FUEL Clients: Important Details About Your August Invoice

A Note for FUEL Clients: Important Details About Your August Invoice

Attention Lender*VP clients who utilize the FUEL Decision Model: your August invoice will include FUEL decisions that were previously missed. These FUEL decisions were intended to be included on your June invoice, and will be reflected on the August invoice instead. We apologize for this oversight. Please reach out to Lender*VP at lendervp@cuanswers.com if you have any questions.

Client NewsCU*AnswersLender*VP
Jul 21, 2025

Reminder: New Bureau Servicing Fee for Equifax Clients Beginning 10/1/25

Reminder: New Bureau Servicing Fee for Equifax Clients Beginning 10/1/25

Attention all clients using Equifax for credit pulls (for primary and backup bureau): Starting October 1st, 2025, you will see a new Bureau Servicing Fee on your monthly invoice for $25/month. This fee is a result of increased costs that we incurred in our renewed agreement with Equifax. If you have any questions, please reach… Read more »

Client NewsCU*AnswersLender*VP
Jul 21, 2025

We Need Your Help! (Calling All Network Credit Unions)

We Need Your Help! (Calling All Network Credit Unions)

Rally the team, because we need you (yes, all of you) on Wednesday, July 23 at 3:30 PM ET! Now that all online and Site-Four partner credit unions have access and are using CBX daily, it’s time to help test session limits under real-world pressure. All you need to do is log in to CBX… Read more »

Client NewsCore SoftwareCU*Answers
Jul 18, 2025

Prevent Fraud with Positive Pay for Your Business Members

Prevent Fraud with Positive Pay for Your Business Members

If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written.  Any… Read more »

Client NewsCU*Answers
Jul 18, 2025

More related in Category: **Home** Client News CU*Answers Or Tag: BizLink 247 It's My Biz 247 online online banking self-processing

 

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Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Join Us for Asterisk Intelligence Week!

Join Us for Asterisk Intelligence Week!

Between Monday, August 18th and Wednesday, August 20th, we will be hosting on-site training in Grand Rapids, Michigan, followed by a series of webinars on Thursday, August 21st.  These courses will focus on tactical skill instruction, strategy discussion and training solutions. Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the first half of July 2025! View Topics

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.10  Oct. 12, 2025 (Sunday)
Self Processing CUs
25.10  

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  • Join Us for a Series of Educational Events in July!
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  • Take a Look at the CU*Answers University Courses for July!
  • Join Us for Asterisk Intelligence Week, August 18-21!
  • Learn All About Retailer Direct – Join Us for a Live Demo!
  • Glia and CU*Answers Present: Elevating the Member Experience through Digital-First Banking
  • Get the Most Out of CU*Forms – Join One of Our Upcoming Workshops!
Get the Most Out of CU*Forms

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! We’ll highlight helpful tips and tricks, and answer any questions you might have relating to CU*Forms. Click the button below to register. Register Now

Take a Look at the CU*Answers University Courses for July!

Take a Look at the CU*Answers University Courses for July!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in July! Learn More

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. Interested in utilizing Rise as a loan payment solution for your organization? Click below to register for an upcoming webinar, where we will offer a detailed look at Rise! Register Now

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