Tips & Tricks for CU*BASE – Part 3: Selecting Consecutive Items
Need a quick way to show your staff how they can use the keyboard to select consecutive items in CU*BASE? Refer them to this video!
Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »
BizLink 247 is designed for the special needs of business members. Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »
CU*BASE Security Officers have the ability to request new users, delete existing users and request changes to upload/download authorities. Does your credit union need to add a new Security Officer or remove an existing one? Use the button below to visit our online store and submit a request. After a request has been submitted, the… Read more »
Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. We invite… Read more »
Take a look back at some important topics from the second half of July 2025: What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending Join Us for a Conversation On Plastics – Card Clean Up Take a Look at the CU*Answers University Courses for August! Vehicle Valuation Price Increase Arriving in… Read more »
REPAY is an innovative, full-service payment technology and processing provider for credit unions. REPAY’s payment technology is intended to help credit unions increase member satisfaction and enhance their experience by offering a variety of secure payment services, including making loan payments from outside financial institutions while utilizing any credit/debit card. Check out our digital flyer for an… Read more »
In 2025 our task has been to complete the initial transition of some 20,000 screens from the GOLD user interface to the CBX web browser interface, to set a new foundation for the next 25 years of development. Even as the dust is still settling on the transition from GOLD to CBX, we are turning… Read more »
As of July 22nd, a project was deployed to adjust the maximum retention period for AT Audit Trackers to meet OFAC compliance requirements. Previously, OFAC records in GOLD had a retention range with a minimum of 5 years and a maximum of 7 years. Moving forward, the maximum range will be expanded to 10 years. In… Read more »
And the winners are… All of us! Yes, it’s true; working together to refine and challenge our software helps us all. We had nearly 4000 concurrent sessions during the log in bandwidth challenge last week, and we held steady at only 10% capacity on one of three units. However, we need even more logins to… Read more »
On Tuesday, August 5th, we will be deploying a project which will see the Beginning of Day LACHXC reports (Non NSF and NSF ACH Exceptions) automatically generated and placed in the DAILYXX outqueue. These reports will then be routed to CU*Spy and archive. Previously, these reports would need to be manually printed by a credit union employee… Read more »
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Between Monday, August 18th and Wednesday, August 20th, we will be hosting on-site training in Grand Rapids, Michigan, followed by a series of webinars on Thursday, August 21st. These courses will focus on tactical skill instruction, strategy discussion and training solutions. Learn More
Take a look back at some important topics from the last half of July 2025! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
