An IBM iSeries Box

Welcome to CU*Answers section on our website dedicated to our Self-Processors. We created these pages to bring all of the information together that we think would be good for a self-processing Credit Unions to know. As you take the time to look through each page you may recognize that some of the general information is to be found on other pages. You will also find information that will help you manage your technology and operations center. These pages will help you with some best practices to maintain your network, PC’s and operating systems. Also, if you look under the Managing your operations link you can find suggestions on running your Operations center.

We like to think of our Operations Center as the heart of CU*Answers. You, just like us, will have your own Operations Center and will be responsible for running your daily, monthly, and yearly run tasks. Check out our links to learn more to help your Credit Union reach its potential.


Use the OpsEngine to help power your data center. Leverage our expertise and know-how to help your business thrive: let the OpsEngine production center team assist you in your daily operations. OpsEngine can help run your back-office data center processing, assist with ACH, and more. We’re here 24/7 so you don’t have to be, and we have the knowledge and tools to run your operations effectively, consistently, and securely.

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Leading edge products to augment and enhance your data center operations – to get work done, maintain and secure your system, the OpsEngine has what you need to help your production center run effectively and securely, a must in today’s complex processing environment.

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Call on OpsEngine to provide support, training, education and planning opportunities for your data center. From system and automation support to hands-on, how-to training, the OpsEngine team has the experience and expertise based on years of production and a large and varied scope of operations that you can leverage to move your business plans forward.

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2014 Self Processor Summit

Every two years, we take the opportunity to sit down as an assembly of data center operators and talk shop about upcoming directions and plans, issues that concern the production side of the business, and share ideas and get input from the people that are involved in operations across the CU*Asterisk network community. This year’s summit was a great success and work is already underway based on some of the insights and suggestions shared at the meeting. Click the “ReadMore” button below for a copy of the slide presentation from the conference.

Self Processor Summit 2014 slide show

Working with CU*Answers

Learn more about our Leadership Team, CUSO Partners and who to contact if you have questions

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Core Products

Learn more about the Features of our Flagship Product CU*Base Gold.

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Complimentary Products

Does your Credit Union have everything that it needs? Review our line of Complimentary Products and how they can benefit your Credit Union.

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Training and Education

The backbone of every good company is a well trained staff. Keep your staff up to date and check out the many opportunities to learn about knowledgeable

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Managing Your Technology

Find many Best Practices and developing ideas that will aid in Managing your Technology

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Core Data Processing

The CU*BASE system combines the processing power of a proven, feature-rich application with business logic.

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In-House Strategy

The solution for In-House processors of any size is our CU*BASE Member Processing System.

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November 3, 2014

Tax processing season underway at CU*Answers

As a core data processor for nearly 300 credit unions, this time of year is tax processing season at CU*Answers. On the heels of year-end processing, teams begin the carefully planned and orchestrated process of generating the data files necessary to create all of the statements and reports required by the federal government. Coordinating the […]

Jan 22, 2021

CU*Answers business continuity testing completed

OpsEngine, the CU*Answers data center, working in tandem with Yankton, SD partner Site-Four, a data center servicing multiple credit union service organizations, has completed a business continuity test.  The test, the second performed for Site-Four this year, ran from October 11th through October 18th. These events are a part of an active and robust business […]

Oct 23, 2020

CU*Answers Business Continuity testing completed

OpsEngine, the CU*Answers data center, in cooperation with numerous teams at CU*Answers and partner companies, has completed a business continuity test. The test, the second performed this year, ran from September 13th through September 20th. The event included a high availability rollover of the CU*BASE GOLD core data processing platform as well as a continuity […]

Sep 28, 2020

CU*Answers completes CPI process automation project

CU*Answers continues to improve and enhance data center processing and has just completed the rollout of new systems for processing Collateral Protection Insurance (CPI) files for its clients. “This is a scheduled and cyclical process that has been slowly growing over time,” says Todd Underhill, Operations Manager. “As the overhead from this work began to […]

Sep 24, 2020

Changes in CU*BASE architecture paves the way for new application development options

CU*Answers’ data center group, OpsEngine, has started a new project that will make significant changes in the architecture of CU*BASE, allowing capabilities that were previously limited. Jeffrey Miller, OpsEngine business development manager explains, “One of the great strengths of CU*Answers is its foundation in a collaborative partnership with its owners and other network partners, such […]

Sep 24, 2020

We’re Here When You Need Us – OpsEngine

We’re Here When You Need Us – OpsEngine

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual. OpsEngine is the CU*Answers brand for the composite of expert skills, cutting edge tools and professional services provided by the production division of CU*Answers.  OpsEngine performs the following, day-in and day-out,… Read more »

Jun 24, 2020