Network Services

Contact Network Services

Have questions? Contact the Network Services Team!
Contact Us

CU*Answers Network Services is a full-service network technology solutions provider.

CU*Answers Network Services provides services to the education, retail, legal, medical, real estate, hospitality, and financial services industries as well as court systems and regional municipalities. Our financial services portfolio includes servicing over 150 credit unions across the country.

Why CU*Answers Network Services?

  • Nationwide Network Reach: 24/7 real-time monitoring and management of thousands of devices and hundreds of networks across the U.S.
  • Compliance Expertise: policy development, implementation, and consulting for highly regulated industries
  • Proven high availability solutions for critical applications: hosted or on-premise
  • Custom, secure web application development by certified experts
  • Multiple state-of-the-art data centers

More than just a service provider, we’re an extension of your staff with the expertise to cut through the confusion and deliver the solutions you need at a price you can afford. Rest assured that if our team can deliver to the exacting standards required by highly regulated industries, CU*Answers Network Services can meet your needs too.

Need assistance from the Help Desk?
Make the process go more smoothly and quickly with the 5 W’s!

 

Need Help or Support?

Check out our Help Desk page

Start a support request

Career Opportunities

We’re always looking for tech-savvy people to join our team.

Check out our current job postings

Updated
December 2, 2021

Partnership Changes Coming to Managed Technology Services

Partnership Changes Coming to Managed Technology Services

THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. Dear clients – for the past several years we have worked closely with CU*Northwest to deliver leading-edge managed technology services to their credit union community.  Through this partnership, you have been able to leverage the proven technology management practices of CU*Answers Network Services (CNS)… Read more »

Mar 31, 2022

A Note from Network Services: Extended Lead Times on Hardware Orders

A Note from Network Services: Extended Lead Times on Hardware Orders

Extended hardware lead times are affecting nearly all hardware orders.  Do not delay ordering equipment for your network projects. CU*Answers Network Services is advising clients to not delay placing equipment orders for their upcoming projects. Vendors and manufacturers are experiencing extreme supply chain delays and volatility across all product categories that are pushing delivery times… Read more »

Mar 28, 2022

Partnership Changes Coming to Managed Technology Services

Partnership Changes Coming to Managed Technology Services

THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. Dear clients – for the past several years we have worked closely with CU*Northwest to deliver leading-edge managed technology services to their credit union community.  Through this partnership, you have been able to leverage the proven technology management practices of CU*Answers Network Services (CNS)… Read more »

Mar 1, 2022

A Note from Network Services: Notification of Upcoming Vendor Price Increases

A Note from Network Services: Notification of Upcoming Vendor Price Increases

CU*Answers Network Services has always endeavored to offer the best value pricing to our network.  We actively work with suppliers and vendors to keep prices as low as possible, using the power of the network and bulk purchases on expensive goods like routers and firewalls.  We pass those savings on to you. However, we have… Read more »

Feb 7, 2022

CU*Answers Network Services Named Top Finalist in ScalePad’s Digital Maturity Index for 2022

CU*Answers Network Services is pleased to announce that it was named a finalist in the 2022 ScalePad Top Digital Maturity Index, which per ScalePad is a “dynamic score recalculated daily and objectively benchmarks your clients’ IT environments against key productivity and risk factors. Clients with a high score have a great technology experience, leading to […]

Feb 1, 2022

CU*Answers certifies Microsoft Windows 11

CU*Answers Network Services is pleased to announce that it has fully certified Microsoft Windows 11 Professional for use with its CU*BASE GOLD application suite. “We are excited about staying ahead of the curve in supporting the latest operating system from Microsoft,” explains Matt Sawtell, VP of Managed Technology Services at CU*Answers. “It’s a cadence we’ve […]

Feb 1, 2022

The People Behind the Brands – Meet AdvantageCIO

The People Behind the Brands – Meet AdvantageCIO

AdvantageCIO is a group of subject matter experts and consultants who are ready to assist your credit union in three distinct areas: cybersecurity, regulatory requirements, and how to align your business plans and objectives with technology.  Engagements with AdvantageCIO include unique, consultative approaches for each individual financial institution. Today we’re placing the spotlight on Matt… Read more »

Mar 4, 2022

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Jan 3, 2022