Virtual Branch Disaster Recovery

Keep Your Credit Union Running During a Disaster

How confident are you that your current disaster recovery plan will meet your objectives? Is your credit union keeping pace with regulatory and industry requirements regarding data availability? CU*Answers Network Services’ Virtual Branch provides a credit union a continuity plan that will provide a strategic and competitive advantage in an environment where you must plan for the unexpected, maintain operations and meet regulatory demands. Virtual Branch offers online credit unions a secure way to keep business open and functional during unexpected circumstances – saving you valuable recovery time and boosting membership confidence that their assets are in the right hands.

Virtual Branch: The Flexibility to Access Critical Information During a Disasterthinking man

Keep Your Credit Union Running

In the event of a disaster, credit unions remain operational with CU*Answers Network Services’ Virtual Branch. CU*Answers Network Services provides clients with the ability to log into their virtual credit union and securely connect back to the network over any high speed internet connection. With Virtual Branch, you don’t need a 3rd party hot-site or other traditional disaster recovery arrangements. Virtual Branch not only provides access to core data processing applications, but also other essential network resources, such as e-mail, files and electronic document repositories.

Virtual Branch Testing FAQ

Develop, Document and Implement a Business Continuity Program

CU*Answers Network Services professionals are on hand to help assist credit unions in creating a disaster recovery plan. Our staff is extremely knowledgeable with both current NCUA regulations and industry practices. We can help identify potential threats, assess their potential impact, assign priorities, and develop planned responses that will create a solid DR and business continuity solution. We know every credit union is different, which is why our solution is designed to develop a series of plans and procedures ensuring that the sustainability of critical processes to your business, partners, and customers are met.

Geographically Distinctive

In accordance with regulations and industry best practices, Virtual Branch provides a geographically distinctive, fully functional disaster recovery and business continuity solution, insulating your credit union from the affects of local or regional disasters.

24/7 Monitoring and Management

As part of Virtual Branch, CU*Answers Network Services provides constant monitoring of online credit unions’ critical information. We also provide an annual disaster recovery/business continuity report which includes review of the DR and business continuity plans, results and documentation of the annual DR test, and all information and services delivered from state of the art SAS 70 certified data centers.

disaster recovery diagram
Updated
June 14, 2018

A Note From the Help Desk: GoAnywhere Maintenance

A Note From the Help Desk: GoAnywhere Maintenance

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS GoAnywhere Maintenance What Are We Doing? We will be upgrading our GoAnywhere ‘Data on the Move’ server. Why Are We Doing It? We are performing improvements to our network in order to improve system reliability and functionality.  Specifically, this will improve High Availability (HA) capabilities, and will allow us… Read more »

Aug 6, 2018

A Note From the Help Desk: EBN/VPN Router Upgrade

A Note From the Help Desk: EBN/VPN Router Upgrade

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS EBN/VPN Router Upgrade What Are We Doing? We will be upgrading our EBN firewall that facilitates connectivity to CU*Answers resources. Why Are We Doing It? We are performing this upgrade in order to increase capacity and maintain an inventory of supported elements within our network. When Are We Doing… Read more »

Jul 19, 2018

Filer Credit Union completes network upgrade

Located in Manistee, Michigan, Filer Credit Union has chosen CU*Answers Network Services (CNS) as their managed technology partner, utilizing the Complete Care management services offering. The Complete Care service is specifically focused on the unique needs of credit unions and encompasses both day to day operational and strategic IT needs into a single unified technology […]

Jul 16, 2018

Calcoe Federal Credit Union completes network upgrade

Located in Yakima, Washington, Calcoe Federal Credit Union has chosen CU*Answers Network Services (CNS) as their managed technology partner, utilizing the Complete Care management services offering. The Complete Care service is specifically focused on the unique needs of credit unions and encompasses both day to day operational and strategic IT needs into a single unified […]

Jul 6, 2018

A Note From the Help Desk: SonicWALL Global Management System Maintenance

A Note From the Help Desk: SonicWALL Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We are applying a patch to SonicWALL Global Management System 8.4. Why We Are Doing It? We are performing the upgrade to stay current with vendor releases. When We Are Doing It? The upgrade will be deployed on Monday, July… Read more »

Jul 2, 2018

A Note From the Help Desk: HA Redundancy

A Note From the Help Desk: HA Redundancy

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS HA Redundancy   What Are We Doing? CU*Answers Network Services will begin modifying network configurations in the Yankton, SD/High Availability datacenter, as well as on your CU*Answers managed router to accommodate the new redundant connection. Why Are We Doing This? In CU*Answers’ ongoing efforts to build resiliency and redundancy… Read more »

Jun 12, 2018

A Note From the Help Desk: Planned Network Maintenance

A Note From the Help Desk: Planned Network Maintenance

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Planned Network Maintenance   What Are We Doing? Over the next several months, CU*Answers Network Services will be performing planned maintenance on the connection between our credit unions and our data centers. Why Are We Doing This? This maintenance is necessary to accommodate projected network growth and capacity.  Specifically,… Read more »

Jun 11, 2018