Conversion Marketing Materials

Inform your membership about your upcoming conversion to CU*BASE, It’s Me 247 Online Banking, Mobile Banking, Bill Pay and CU*Talk.

Here is an assortment of informational and marketing materials that our clients have used in the past.  The CU*Answers Conversion team has collected these pieces over the years and the originating credit unions have released them to the network for anyone to use.

Every credit union is different.  There is no set schedule on when you should tell your members what.  Use these as a starting point.  Use these as inspiration.  And if you make something of your own, please share it with us so everyone can benefit!








Internal Staff

Upgrade Guides

Merger Mailers




June 26, 2017

CU*Answers completes merger of Birmingham Bloomfield CU and Metro North FCU

The CU*Answers Conversions team completed the merger of over 6,400 members from Metro North Federal Credit Union into Birmingham Bloomfield Credit Union in August. Both credit unions were on the data processor’s CU*BASE® platform. This brings the credit union membership to over 11,000 members. Birmingham Bloomfield Credit Union, located in Birmingham, MI, joined the CU*Answers […]

Sep 6, 2019

CU*Answers welcomes TruChoice Federal Credit Union

The CU*Answers Conversions team converted over 14,000 members for TruChoice Federal Credit Union to the data processor’s CU*BASE® platform in March. TruChoice FCU, located in Portland, ME, converted from Finastra’s D+H platform. The $134M credit union represents the 2nd Maine credit union to join the CU*Answers family. “Cumberland County Federal Credit Union has been a […]

Apr 1, 2019