Earlier this year, we were made aware of an issue with the configuration of receipts. Credit unions would encounter errors with posting programs when they were configured for no receipt summaries via Tool #1005, or when a summary configuration was set to ‘None’ for primary, joint and non-owners. Tomorrow, September 23rd, we will be deploying a… Read more »
We invite you to join us for a Conversation on Deposit Operations & Member Service! During our upcoming session, we will host a discussion on Check Deposit Holds through the front line, ATMs and ITMs. Learn what others are using for their best practices, and bring your ideas to share with your peers! We hope you will… Read more »
Join CU*Answers Imaging Solutions for a Conversation on CU*Forms! During this upcoming event, we will host a demo and explore the membership FormFLOW process, which will be followed by an open discussion. We encourage attendees to share their thoughts and experiences on topics including: Demo of the Membership FormFLOW and features around it. Strategies and procedures… Read more »
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
This is a reminder of the CU*Answers high-availability Rollback event that will be occurring this weekend. The rollback process will begin Sunday, September 21st at 3:00 AM ET. During this time, there will be a period of approximately 60 to 90 minutes that will include an interruption to the following services: CU*BASE/GOLD, CU*Talk audio response… Read more »
Join us October 29th and 30th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! The October Boot Camp will… Read more »
CU*Answers University Week is coming October 6 – 9! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, October 6 1:30 PM – 2:30 PM ET Using CBX Tools for Bank Secrecy Act (BSA) Compliance Register for web conference 3:00 PM –… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Thursday, October 2 Launching Your CU*Answers Mobile App 9:30 AM – 10:30 AM ET Register for Web Conference Designing Loan… Read more »
Today’s the day! Join us this afternoon for the latest CBX user challenge! We need EVERYONE to log in to CBX at 3:30 PM ET! Once again we’re asking for more users to log in for a longer time period. Please log in and stay online for at least 30 minutes while you complete tasks. You… Read more »
Join the Lender*VP Team and the Xtend Mortgage Servicing Team for our upcoming webinar, as we highlight mortgage servicing solutions! We will discuss how our collaborative efforts can help relieve your credit union’s lending staff of ongoing duties related to the servicing of your mortgage portfolio. Our mortgage servicing solutions include the handling of your… Read more »
Join us for another 2026 Education Spotlight course! Are you ready for the next level of understanding general ledger tools? Do you know how to use all the reports generated daily? Need some tips on finding and solving balancing changes? This next course is for you! Use the button below to register now. Register Today
The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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