For online credit cards, as well as for any LOC products where you’ve elected to use the new % to use for calculating payment feature for calculating payment amounts, the system will not always be able to assign maturity/review dates the way other loan products do, since the payment isn’t being amortized in the usual… Read more »
Join a Conversation on Data with your credit union peers, hosted by CU*Answers’ Asterisk Intelligence. Meetings are held via Zoom in the style of open forum discussion or presentation. Please come prepared with a question or suggestion for the group on the topic of Sharing with Your Peers – Your Recent Data Projects or Approaches. … Read more »
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, March 10th. The rollover is scheduled to begin at 1:00 AM ET on Sunday, March 10th with the rollback… Read more »
Join us for a conversation on Integrations! Integrations provide your credit union the ability to work in sync with CU*Answers products effectively – including CU*BASE, It’s Me 247 online banking, mobile apps and more – which in turn, provides you with the opportunity to elevate productivity and enhance data consistency. Keeping abreast of current projects,… Read more »
As a reminder, CU*Answers will be performing our next CU*BASE high-availability (HA) rollover on Sunday, March 10th. That same morning, teams will be rolling over online and mobile banking systems to servers at our secondary data center. These rollovers are in preparation for a maintenance project at our production data center that will include… Read more »
If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »
Have you heard about MOP Manager? This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »
Viewing Check Processing Statistics Need a quick way to show your staff how they can view statistical information about the credit union’s check processing activity? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Join Us for a Roundtable Recap! Attend the Roundtable Recap to hear about hot topics that were discussed at the most recent Collections Roundtable on February 20th. Use the link below to register! Tuesday, March 5th 3:00 PM – 4:00 PM ET Join the Webinar Interested in joining… Read more »
Effective Tuesday, March 12th, a change will be implemented to OUTQs in CU*BASE, which will affect the process of creating reports and sending reports to printers. Following this change, the only OUTQs you will be able to ‘print’ directly to will be HOLDxx, INSTANTxx, and MONTHxx. The following OUTQs will no longer be listed in… Read more »
Between Monday, August 18th and Wednesday, August 20th, we will be hosting on-site training in Grand Rapids, Michigan, followed by a series of webinars on Thursday, August 21st. These courses will focus on tactical skill instruction, strategy discussion and training solutions. Learn More
Take a look back at some important topics from the first half of July 2025! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
