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News

Video of the Week: Loan Quoter Extras

Loan Quoter Extras

Need a quick way to show your staff how they can access helpful features included with the loan quoter tool?  Refer them to this video, which has been viewed 4,908 times!

Play Video

Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Jan 3, 2023
Client NewsCU*AnswersCU*BASEonlineself-processingshow me the stepstrainingvideo

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Join Us for a Conversation on Interactive Teller Machines

It has been a while since we last had a Conversation on ITMs. We would like to give you all a chance to engage with your peers and discuss how your ITM processes are going. Please join the CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines! We want to give the floor to… Read more »

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Reminder: Mortgage Servicing Price Increase Beginning January 1st, 2026

Reminder: Mortgage Servicing Price Increase Beginning January 1st, 2026

Thank you for being a client of the CU*Answers/Xtend Mortgage Servicing Team! After careful consideration of our services and resource requirements, as well as a review of the market, we have decided that we need to make a slight adjustment to the cost of our services. Starting January 1st, 2026, we will be increasing our mortgage… Read more »

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Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

The Lender*VP and IRSC teams invite you to join us for one of two upcoming webinars, as we dive into the NEW online banking Unsecured Loan Application and Storefront! We will demo the app and walk you through the process of setting it up in CU*Publisher! Share these event details with your lending and marketing teams –… Read more »

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Mark Your Calendar for the Next Online Banking Rollover

Mark Your Calendar for the Next Online Banking Rollover

On Wednesday, November 12th, we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business. The rollover is scheduled to begin on Wednesday, November 12th at 6:00 AM ET (3:00 AM PT) and will conclude on Thursday, November 13th at 6:00 AM ET (3:00 AM PT). During this period,… Read more »

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Join Us for a Conversation On Plastics – Card Portfolio Analysis Discussion

Join Us for a Conversation On Plastics – Card Portfolio Analysis Discussion

From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations, and everywhere in between, Conversations on Plastics is another avenue that allows CU*Answers Cards and Payments to explore the complex and exciting world of ATM, debit, and credit cards! Our upcoming session will focus on the in-depth analysis of an organization’s card portfolio,… Read more »

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Check Out the New Resources Featured in this Edition of Documentation Digest!

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »

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Join Us for a Conversation on Online Member Experience!

Join Us for a Conversation on Online Member Experience!

The Internet Retailer Support Center invites you to join us for our next Conversation on Online Member Experience! This upcoming session will explore the new loan storefronts that are available to your credit union. We will discuss customization options, examples of what we are seeing from other credit unions, and details on new features and functionality. Be… Read more »

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Beginning January 2026: Per Transaction Pricing for Clients Using RTP or FedNow Service

Beginning January 2026: Per Transaction Pricing for Clients Using RTP or FedNow Service

The following announcement applies to credit unions Using RTP® and/or FedNow® Service payment rails. As you may recall, when CU*Answers first introduced the RTP® and/or FedNow® Service payment rails, we waived the monthly and per-transaction fees for all of 2025. Please be aware that beginning January 2026, CU*Answers will begin charging your credit union a per-transaction fee for transactions performed via these… Read more »

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Join Us for a Conversation On Instant Payments

Join Us for a Conversation On Instant Payments

The industry is abuzz about “instant payments” and the new RTP® and FedNow® Service payment rails, and we’re all learning as we go! Join us for another conversation about our projects around instant payments! Corporate One will be participating in this session, providing insights into what they are seeing in the broader market on these new payment rails. We… Read more »

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New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Our contests are FREE to participate in, with the option to buy a prize and guarantee a winner from your credit union. Our Cooperative Campaign bundle is on sale, but only… Read more »

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1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of October 2025! View Topics

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

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GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.12  Dec. 7, 2025 (Sunday)
Self Processing CUs
25.12  

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Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

The Lender*VP and IRSC teams invite you to join us for an upcoming webinar as we dive into the NEW online banking Unsecured Loan Application and Storefront! Click the button below to learn more and register. Learn More

Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

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