A Reminder for Experian Clients: Update Your Password Every 90 Days

A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days.  Experian will send your financial institution a reminder when your password is set to expire.

Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed.  This will help to ensure that you do not experience any disruptions with your ability to pull credit reports.  Please send your new Experian password to Lender*VP via email at lendervp@cuanswers.com.

If you have any questions, please reach out to the Lender*VP team at lendervp@cuanswers.com.

Arriving 6/18: Enhancement to Interest Accrual Calculator to Display Historical Interest Rates

Arriving 6/18: Enhancement to Interest Accrual Calculator to Display Historical Interest Rates

On Tuesday, June 18th, we will be deploying an enhancement to the Interest Accrual Calculator via Member Inquiry. This enhancement will support the display of historical interest rates, allowing users to search what the interest rate was during a specified period of time. This enhancement will offer your credit union greater insight into research relating… Read more »

Jun 14, 2024

Arriving 6/18: Update for Collateral Records & Impact to Third-Party LOS Users

Arriving 6/18: Update for Collateral Records & Impact to Third-Party LOS Users

On Tuesday, June 18th, we will be deploying a project for third-party loan origination systems that build collateral records to populate the title tracking field with the default assigned to the collateral type. For third-party LOS users only: The project affects all third-party LOS users for both current and future collateral records. This project will… Read more »

Jun 11, 2024

Recommendations from Lender*VP – Document Retention for Denied Applications

Recommendations from Lender*VP – Document Retention for Denied Applications

What is your credit union’s current retention plan for documents relating to denied applications?  Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months.  Relevant… Read more »

Jun 10, 2024